Senior Business Analyst
CurrentI am a seasoned Senior Business Analyst at Directv, boasting expertise in requirements gathering, business process analysis, and solution assessment. Proficient in data analysis using Excel, SQL, R, and Python, I transform data into actionable insights and craft compelling visualizations with Power BI, Tableau, and Excel.Specializing in SQL for querying, data manipulation, and schema design, I excel in Salesforce CRM customization, data management, and reporting, employing tools like MS Visio, Rational Rose, and Lucidchart for process modeling and system design.Practicing Agile methodologies, I efficiently use JIRA for project management, sprint planning, and issue tracking. My advanced analytics skills extend to tools such as IBM SPSS, SAS, and Python, where I script for data manipulation and automation using Jupyter Notebook.With a robust understanding of Core Banking System, retail, and commercial banking, I contribute to project transparency through comprehensive reports and documentation in MS Word and data visualization tools.My collaborative approach shines through in conducting Joint Application Development (JAD) sessions, excelling in capturing business requirements, performing GAP analysis, and documenting processes. In the technical realm, proficiency in Python, Salesforce, HTML, XML, and SQL defines my capabilities.Operating in Windows and UNIX environments, I adeptly manage requirements with tools like Rational Requisite Pro and JIRA, utilizing modeling tools such as Rational Rose, UML, MS Visio, Visual Paradigm, Agile, and Scrum. Reporting expertise includes tools like Crystal Reports, Rational SoDA, Tableau Desktop, and MS Office.Managing projects, schedules, and budgets reflects my holistic understanding of project scope and stakeholder needs. As a Senior Business Analyst at Directv, I introduce innovation through advanced analytics, console customization, and staying abreast of the latest tools and methodologies.