Harijeevan Shetty Email & Phone Number

United Arab Emirates

Dubai

Dealing with each franchise or distributor thru online service portal for claim creation, submission and resubmission of warranty claims for all warranty jobs done in service center at different location. To assist with Warranty Manager to all warranty activities of the service center. Prepare and process warranty documentation according to manufacturer guidelines. Coordinate with service center and decides works covered by warranty, generates claim form/market information in system and… Show more Dealing with each franchise or distributor thru online service portal for claim creation, submission and resubmission of warranty claims for all warranty jobs done in service center at different location. To assist with Warranty Manager to all warranty activities of the service center. Prepare and process warranty documentation according to manufacturer guidelines. Coordinate with service center and decides works covered by warranty, generates claim form/market information in system and closes claim on completion, consult with the supplier for clarification, if required Inform locations of product problems, keeps informed of all factory recalls and bulletins. Reconciles all warranty receivables with payments through the appropriate accounting schedule, prepare warranty summary reports, and ensure locations receive proper reimbursements. Arranges for defective parts are returned to the manufacturer as requested.Ensure the warranty replaced parts are stored and disposal as per warranty policy and internal audit inspection. Show less

Dubai, United Arab Emirates

System updating for vehicle information (Oracle E business suite) such as job allocation, priority, allocation of spare parts etc.Ensuring maximum customer satisfaction by providing them with technical service assistance and achieving delivery and quality service norms.Involving in decision making like warranty claims, commitment, other related operations.Interacting with technicians, service adviser, works manager & customer service engineersMaximizes the departmental… Show more System updating for vehicle information (Oracle E business suite) such as job allocation, priority, allocation of spare parts etc.Ensuring maximum customer satisfaction by providing them with technical service assistance and achieving delivery and quality service norms.Involving in decision making like warranty claims, commitment, other related operations.Interacting with technicians, service adviser, works manager & customer service engineersMaximizes the departmental profitability through the labor, parts and associated products Show less

Deonar, Mumbai – 400 088.

Responsible for entire shop operations as the shop foreman by utilizing manpower.Diagnosis the problem of vehicle. Involving in decision making like warranty, commitment etc.Interacting with technicians, service adviser works manager & customer service engineers.Generating the daily report of profiles.

Wilson Garden, Bangalore.

On site servicing of customer diesel generating sets at locations. Identification and diagnosis of faults and subsequent rectification and testing of equipment. Preventive or Periodic maintenance/AMC visits and repair jobs diesel generators.