Harikishan M Email & Phone Number

Pune, Maharashtra, India

Process:• Transitioned the commission process from Genpact to Veritas Inhouse - Pune.• Setup Sales commission pilot batch with 12 headcounts, trained and onboarded.• Managed APJ, AMS and handling EMEA team to create standardized global process.• Automated activities through varies tools to reduce the manual intervention and to maintain the SLAs.• Co-ordinate with CEC to review the high achievers list every month to re-structure the quota allocated.• Act as an internal bridge to communicate in between Commissions and IT team on the UAT testing and issues reported. • Submit and present the QBR report to Sales Commission’s director and CFO.• Supporting auditors reconcile the payments between Accruals and Commissions processed.• Presenting sales ops review tracker to management with the monthly change, challenges, coverage and process achievements. • Worked with IT team to develop the BOT projects to automize the manual activities which reduced the manual hours by 1630hrs in a year. People:• Managing the appraisals and allocate the given budget among the team members with proper justification.• Maintain company standard attrition rate, which helps the company overall to be the best in the industry.• Creating road map for the team members career growth or create opportunity for the right talents using SWOT.• Interviewing and hiring the new candidates to back fill the open positions. • Managing leaves for the team members.

Hyderabad Area, India

Job Responsibilities:• Excelling in my most recent position as Sales Compensation Analyst under Compensation processing in quickly responding and resolving client, sales reps’ queries while providing comprehensive support• Analyze and Assign the Quota based on the sales reps Compensation Target (OTC) and Territory supporting for, to motivate the sales reps to achieve their Target.• Finalize the workings on MPF file and Sales opportunities for each compensation cycle every month based on the changes in workday.• Developed the manual calculators to validate Compensations extracted through the CALLIDUS system for various Tier rated Sales plans. To Make sure the Compensation calculations are processing accurately and to eliminate the errors for specific plan.• Accountable to Load the New, Renewal, Total business sales booking numbers and MPF files into CALLIDUS system for Compensation calculations and run pipeline report.• Prepare the Sales plans to Sales reps and requesting for their acceptance as per the company legal needs, push the payments on hold if the sales reps not confirming their acceptance.• Developed Manual Auto Template using advance excel formulae to validate the Compensations processed using CALLIDUS system, to evade the incorrect payments.• Designed and created Dashboards in SFDC to monitor team performance in various key metrics to evaluate utilization time and IN progress, Approved, Unassigned claims.• Extract the reports from SFDC to support management in all hands meeting and demonstrating on the KPIs in the process.• Prepare the CALLIDUS calculated Compensation payments payroll files for APAC region and responsible for sending to the payroll department and reconfirming the submissions.• Reinstate the statement of the sales reps for their performance and checking their Compensation eligibility every month.• Validate the sales (Bookings) Vs SFDC approved sales to isolate the ineligible sales from the Compensations.

Hyderabad Area, India

Client: Symantec Antivirus servicesJob Responsibilities:• Through my experience, I have become adept in overseeing personnel across a wide variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to increase customer satisfaction.• Presenting and reporting to the management on the team performance, achievements, and development needs to stabilize and improvise the process.• Review the performance appraisals and evaluate their growth using SWOT, provide the ratings based on the employee performance and improvements done in the process.• Organize the team leave balances to handle the process volatilities according to the client requirement.• Create the road map for the team strength of 12 members for their professional career and enrolling the candidates for the corporate trainings to improve their skills in all the aspects.• Conduct One-O-One sessions for the team to recognize their career plans and goals for the year and motivate them towards their goal success.• Drive the team towards company values, maintain its integral values and make sure no employee violates organization ethics and strategies.• Materializing daily meetings to meet the deadlines on daily basis and maintain the SLA Targets outlined by the client, Lead is responsible for any SLA or deadline is missing from any of the team member.• Calculate monthly bonus based on the Associate’s performance and their regularity in the process, observe their contribution in improvising the process gaps.• Initiated and successfully completed the Transition for the process. • Parichay Captain for the recruitment process in Symantec business, collect the right candidate profiles and examine their skill set required to various processes and match their job profiles before sending the profiles to process managers.

Hyderabad

Job Responsibilities:Job responsibilities:• Entrusted with a responsibility of preparing various MIS reports and calculating Brokerage for Reliance Mutual Funds.• Verifying the Daily, Weekly, Fortnightly, Monthly, Half yearly and Annual reports as and when the AMC requires.• Preparing the reports of Corpus between the last year and current year and present day and yesterday.• Processing the purchase, redemption, dividend, sip transactions• Providing the Present assets report of the company as per the AMC requirement.• Sustaining 300 corporate companies AUM during AMC and 20000 distributors AUM (Asset under Management) across India. • Analyzing the Data on Reliance Mutual Fund corpus on Daily Basis.• Handling a team in the activities of Reporting on Funding, Reconciliation, and MIS Reports etc.• Enhance Reconciliation of Paid and Unpaid Details and cross verification of the Monthly funding files with other MIS reports.• Handling the client through mails and over the phones in a subtle manner for their best clarification on Reports provided to them.• Also worked in the areas of Customer care for inbound email process of Purchase, Redemption, switches, NCTs and various campaigns. • Handling an additional process called PLP (Partners Loyalty Program) wherein certain reward points will be calculated for the distributors based on their monthly AUM. The concept of PLP has been implemented for the first time by Reliance Mutual Fund in mutual fund industry for their distributors (Agents).

Business Administration And Management, General

Bsc Computers, Computer And Information Sciences And Support Services, A

Activities and Societies: Table Tennis, Art of living, Yoga instructor, Trekker

Bsc Computers, Maths And Science, First

Bsc Computers, Bsc Computers