1.Assist the Retail Store Manager in planning and implementing strategies to attract customers.2.Coordinate daily customer service operations (e.g. sales processes, orders and payments)3.Track the progress of weekly, monthly, quarterly and annual objectives4.Monitor and maintain store inventory5.Evaluate employee performance and identify hiring and training needs6.Supervise and motivate staff to perform their best7.Coach and support new and existing Sales Associates8.Monitor retail operating costs, budgets and resources9.Suggest sales training programs and techniques10.Supervise and train staffs11.Collaborate with team leads on setting and achieving team-specific goals12.Purchase inventory based on current trends, availability of new products and customer interest13.Display merchandise to maximize purchasing appeal14.Write sales and customer reports and make recommendations for improvements15.Interact with customers and resolve complaints or grievances

Duties and Responsibilities 1. Hire, train and supervise customer service representatives and financial service managers 2. Monitor branch financial activities performing audits, reviewing reports, and managing cash levels.3. Work to gain and retain customers by maintaining high standards of customer service 4. Handling client’s queries and providing them service solutions. 5. Responsible for acquisition through direct sales to walk-in as well as referrals from Walk-in customers. 6. All account opening formalities as per KYC guidelines of RBI. 7. Maintained cash limits for the branch and monitored security equipment, and completed monthly branch audits.8. Extensive knowledge of handling cash, cash processing and other banking services. 9. Solid understanding of banking regulations and supervised all financial activities.

Selling Byju's E learning Application Products and Services Sourcing new sales opportunities through inbound lead follow up and outbound cold calls and E-mails Counsel the students and parents on learning pedagogies and convert them into sales Contacting potential customers (parents & students) and perform effective online demos to prospects Meeting daily, weekly and Monthly target – Both Sales & Calls.

I have done my project here, focused on the Customer Satisfaction of Apollo Tyres with special reference to Kochi, So i need to do a proper market survey to all the customers who had come to purchase various types of tyres in tyre showroom and need to note their individual feedback and have prepared my data for my MBA project work.

I have done the Organizational Study at Fertilizers Chemicals and Travancore Limited (Public Sector) company where i need to study the overall functioning of all the departments in the firm, where i mainly focus on marketing and Human Resource departmentActivities/Duties Undertaken Work with Top ManagementSupervise and coordinate Business ActivitiesIdentify Potential MarketsCreate a Market planStudy the Economic and Political EnvironmentEmployee RelationsInteraction With Executive LeadershipKnowledge of HR Laws and Policies