•Led the development and launch of the 1st US pilot for the RPM program, in the role of a program leader orchestrating collaboration across core product teams and cross-functional teams including engineering, marketing, sales, legal, regulatory, and customer support.•Collaborate with business product managers and cross functional teams to build overarching strategies and product roadmaps for clinical care products.•Gain deep understanding of use cases and respective product requirements, and provide technical insights to Roche’s business and design teams so they can rapidly prototype new product ideas and obtain user feedback•Translate high-level IT functional requirements into user stories and system-level requirements in collaboration with Roche’s architecture and software engineering teams.

•Responsible for leading and managing a team of business system analysts responsible for ML projects, Process Optimizations, Robotic Process Automations for Enterprise projects within Sutter. •Led a POC with the ML and research team to use Google BERT NLP models to transcribe patient messages via Web Portal and route them based on the message request to improve response TAT.•Collaborated with Clinicians and Provider Champions to develop enterprise implementation strategy and create multi year product roadmap based on patient focused initiatives.•Championed efforts to create an Intelligent Automation Roadmap for the Automation team which included OCR, Unassisted Automations, API/ FHIR connectivity, Citizen Automation Development, and Machine Learning.

•Championed EHR migrations and End-to-End EHR Implementations that integrated revenue cycle, managed care and clinic access modules with less than 10% variance from project schedule.•Successfully led several Sutter Health enterprise projects in collaboration with Foundation/Hospital Executives, Clinicians, Operational Leadership, and Engineering teams.•Launched the first real-time cost estimator tool using Epic and co-authored a published white paper on on “Patient Adoption of the Cost Estimator Tool” that was published on the JAMA Network Journal (Manuscript #:e1917445).

•Part of System Integration Service Line in Deloitte, responsible for Epic implementation and operational workflow optimizations for large healthcare organizations in the US.•Partnered with key account management executives and market analysts to manage ICD-10pipeline development programs and performing necessary research within the Health Care space for existing and potentially new clients.•Part of the team that has developed frameworks, methodologies and approaches to strategy assessment, compliance and transition planning and supported several RFP’s playing a central role in several strategic wins for the consulting business

•Brought together and led an Automation team for delivery of the project and created a streamlined delivery model to ensure cost to client remained within budget.•Part of a strategic operations workforce, along with Benefit Test Managers of past-runs, Benefit Research specialists for brainstorming ideas to improve Cert-test process for the Aetna- CVS Merger. • Was an active member of the Core Workgroup to manage strategic issues, opportunity evaluations and gap identification for future business, new customer engagement and product launches• Provided structure and controls around risk and issue identification and escalation and redefined the process to ensure relevant stakeholders are engaged during issue resolution.

•Led the $1.5M HIPPA 5010 implementation for 837, 835,270/271 and 276/277 transactions.• Helped meet the FY2010 sales goal with the client by conceptualizing a need for metrics and establishing tighter tracking across all control points for the 5010 EDI claim loads.• Played the role a client facing relationship owner, orchestrating internal resources for training and tracking trends and presenting weekly results to senior management.• Monitored project risks and scope creep to identify potential problems. Forecasted project over-run and remodeled the delivery structure to 30% onsite and 70% offshore and which offered a savings of $270K for the client.•Perform impact analysis on Claims, Medical Management, Fraud & Abuse operations and IT systems supporting these business areas presented action plan for remediation to leadership

• Contributed to building a reusable, robust and unified platform to integrate both Core and custom built in-house applications in Java and Perl. The Framework used Java Libraries to perform operation like content extraction for report generation from Facets database. • Developed Custom Ecmaps for EDI conversion and Trading partner Customizations. EnhancedTrizetto Core jobs to validate HIPAA 5010 compliance, convert EDI files and load claims to Facets.• Key Player in the Design, development and maintenance of the BIF framework and PERLarchitecture to automate the processing of claims and initiate triggers based on certain predefined conditions.• Created a web portal using the JSF framework hosted on Tomcat to manage claims and track error records of different batch jobs and provide a defect tracking tool for the production support team.• Developed new jobs and processes for provider group conversions and develop crosswalks for provider mapping and enhancement of provider matching logic.