Harikrishnan Manikandan, Mba Email & Phone Number

Halifax Regional Municipality, NS, CA

Halifax, Nova Scotia, Canada

• Worked with cross-functional teams to define the scope, objective, and direction for the Business Module.
• Coordinated with the Client and Business Leads to elicit requirements and document the business process in the MIRO board.
• Gathered concepts, and business rules, and worked closely with the business to ensure successful product delivery.
• Critically evaluated information gathered from different sources and decomposed them into low- level details.
• Prepared training documents and initiated training programs for the new joiners serving as a lead mentor.
• Created and maintained automation test scripts using Katalon Studio v9.3.2 for the “Omni Channel Engagement” module.

• Meticulously participated in preparing and maintaining the requirement traceability matrix (RTM), ensuring complete traceability from requirements to test cases, thereby enhancing transparency and accountability.
• Created and Executed Test Cases and Scenarios related to the “Employee Central” module- “New Hire”, “Benefits”, “Terminations”,” Transactions”, “Event Benefits”, and “Leave of Absence”.
• Oversaw workshops, managed defects, and documented functional and non-functional test results.

• Facilitated communication between technical and non-technical team members, addressing business inquiries supported by Business Leads and SMEs.
• Collaborated with clients to capture and communicate business requirements to the team.
• Translated business requirements into functional and non-functional specifications.
• Developed comprehensive user stories, test cases, and acceptance criteria to ensure expected results for QA and business teams.
• Mentored and assisted team members during test case design and execution processes.
• Documented the test results and logs and published them to the stakeholders.

• Reviewed and validated requirements and defined functional scenarios using use cases and wireframes.
• Ensured quality of work products through collaborative reviews and inspections in the Waterfall environment.
• Finalized test strategy, led, and managed SIT execution and UAT.

• Led a team of consultants and external vendors to ensure the successful implementation of the loyalty program that affected more than 10 million users.
• Developed Features and Acceptance Criteria for Identity Access Management(SAP Gigya)
• Defined scenarios for automation journeys in Salesforce Marketing Cloud (Alerts such as “Student Discount”, Senior Discount”, and “Birthday Campaign”)
• Facilitated grooming sessions with scrum teams.
• Evaluated product progress in each agile iteration.
• Organized sprint review sessions and planned future sprints.

Halifax, Nova Scotia, Canada

• Acted as proxy product owner, managing product backlog, sizing, and estimation.
• Developed process flow diagrams, flow charts, activity diagrams, and decision tables to support business requirements.
• Followed Agile Principles to Conduct comprehensive testing, including Functional, Integration, System, Regression, and UAT.
• Provided solutions for functional and technical challenges.
• Supported product owner in backlog grooming, user story development, and prioritization.

Chennai Area, India

• Conducted workshops and brainstorming sessions to gather business requirements.
• Collaborated with product owner and management to understand and convey product vision.
• Reviewed test results and suggested updates to test scripts.
• Led sprint planning and daily scrum meetings.
• Prepared and Presented reports and key findings to the stakeholders.
• Identified issues during the testing phase and proposed solutions to those.

• Performed API testing using REST client and SOAP UI.
• Served as a primary point of contact for all QA aspects of the release.
• Developed SQL queries to extract data from the source table to validate the test results.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Electronics And Instrumentation