Harikrishnan Manikandan, Mba Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Halifax, Nova Scotia, Canada

• Worked with cross-functional teams to define the scope, objective, and direction for the Business Module.• Coordinated with the Client and Business Leads to elicit requirements and document the business process in the MIRO board.• Gathered concepts, and business rules, and worked closely with the business to ensure successful product delivery.• Critically evaluated information gathered from different sources and decomposed them into low- level details.• Prepared training documents and initiated training programs for the new joiners serving as a lead mentor.• Created and maintained automation test scripts using Katalon Studio v9.3.2 for the “Omni Channel Engagement” module. • Devised Test Plan, Strategy, and Estimation (Functional Point) after conducting a workshop for the Business Module.

• Meticulously participated in preparing and maintaining the requirement traceability matrix (RTM), ensuring complete traceability from requirements to test cases, thereby enhancing transparency and accountability. • Created and Executed Test Cases and Scenarios related to the “Employee Central” module- “New Hire”, “Benefits”, “Terminations”,” Transactions”, “Event Benefits”, and “Leave of Absence”.• Oversaw workshops, managed defects, and documented functional and non-functional test results.

• Facilitated communication between technical and non-technical team members, addressing business inquiries supported by Business Leads and SMEs.• Collaborated with clients to capture and communicate business requirements to the team.• Translated business requirements into functional and non-functional specifications.• Developed comprehensive user stories, test cases, and acceptance criteria to ensure expected results for QA and business teams.• Mentored and assisted team members during test case design and execution processes.• Documented the test results and logs and published them to the stakeholders.• Found resolution for queries and issues through defect triage calls.• Prepared training documents for internal and external stakeholders• Led and coordinated the entire UAT process.

• Reviewed and validated requirements and defined functional scenarios using use cases and wireframes.• Ensured quality of work products through collaborative reviews and inspections in the Waterfall environment.• Finalized test strategy, led, and managed SIT execution and UAT.

• Led a team of consultants and external vendors to ensure the successful implementation of the loyalty program that affected more than 10 million users.• Developed Features and Acceptance Criteria for Identity Access Management(SAP Gigya) • Defined scenarios for automation journeys in Salesforce Marketing Cloud (Alerts such as “Student Discount”, Senior Discount”, and “Birthday Campaign”)• Facilitated grooming sessions with scrum teams.• Evaluated product progress in each agile iteration.• Organized sprint review sessions and planned future sprints.• Mentored team on test case design and execution.• Planned and executed functional test cases during the system testing phase.• Prepared training documents for stakeholders.• Ensured successful implementation and supported post-production stabilization.• Led the UAT by providing business cases, clarifying questions, and publishing the overall status to the management.• Supported go-live activities by coordinating with the development team.

Halifax, Nova Scotia, Canada

• Acted as proxy product owner, managing product backlog, sizing, and estimation.• Developed process flow diagrams, flow charts, activity diagrams, and decision tables to support business requirements.• Followed Agile Principles to Conduct comprehensive testing, including Functional, Integration, System, Regression, and UAT.• Provided solutions for functional and technical challenges.• Supported product owner in backlog grooming, user story development, and prioritization.

Chennai Area, India

• Conducted workshops and brainstorming sessions to gather business requirements.• Collaborated with product owner and management to understand and convey product vision.• Reviewed test results and suggested updates to test scripts.• Led sprint planning and daily scrum meetings.• Prepared and Presented reports and key findings to the stakeholders.• Identified issues during the testing phase and proposed solutions to those. • Facilitated walkthrough sessions with team members and leads.• Maintained knowledge base for seamless knowledge transition.• Designed and maintained requirement traceability matrix for mapping requirements to test cases.• Organized and automated test cases using Selenium Web Driver with TestNG framework which resulted in a 50% reduction in the total amount spent on regression test cases.

• Performed API testing using REST client and SOAP UI.• Served as a primary point of contact for all QA aspects of the release.• Developed SQL queries to extract data from the source table to validate the test results.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Electronics And Instrumentation