-Responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services-Cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.-Hands on experience in the areas of teller, vault, safe deposit, processing and b lines of credit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members.

• Manage day-to-day operations of this growing restaurant chain including staffing, sales, inventory management, procurements and operations.• Monitor sales growth, customer service and satisfaction, managing any challenges presented by customers and employees.• Oversee all accounts payable and receivable, handling staffing, recruiting and training and payroll, coordinating with accountant and vendor management. • Responsible for inventory control and purchasing of food, beverages, equipment and supplies.• Interact directly with clients, managing any client inquiries and issues.

• Hands on experience in Customer Relationship Management, Sales & Merchandising planning and Inventory management.• Adept at store level finance & accounting, managing supply chain and vendor checking of store supplies and inventory receiving.• Efficient in demand forecasting and ordering and cutting down inventory shortages and write- offs.• Marketing and promoting 7-Eleven to customers and community.• Highly motivated and optimistic, Customer oriented, Demonstrated communication and analytical skills, Sincere and positive attitude and Good eye for detail.• Proficient in computer applications.• Enjoy training subordinates to deliver peak performances and contribute to the organization in greater positions of responsibility.

Executive in WFM - RTA Team.• Multiple Queue Management• AHT control• Service level management and in depth analysis• Maintain Report Accuracy sending to clients • Attending conference calls to discuss the Performances of the previous week• Abandon Call Analysis & Service level Analysis.• Primary Process Monitored: COX Communications• Secondary Process: Equifax, RIM, AT&T