Harikumar P M Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Gurugram, Haryana, India

New Delhi Area, India

Gurgaon, India

• Managing the team which is responsible for all the system related projects in the company• Work with the business users to design the operational process in line with the system and regulatory guidelines• Do the end to end planning of all projects from initiation to go live• Gathering new System requirements, Enhancements & Change Requests from Operations, Products, Actuaries, Marketing etc.• Analyzing the requirements and prepare business requirement document as per the… Show more • Managing the team which is responsible for all the system related projects in the company• Work with the business users to design the operational process in line with the system and regulatory guidelines• Do the end to end planning of all projects from initiation to go live• Gathering new System requirements, Enhancements & Change Requests from Operations, Products, Actuaries, Marketing etc.• Analyzing the requirements and prepare business requirement document as per the process and user requirements.• Finding out the gaps in system with respect to operational process and take up with IT.• Review the functional specs delivered by IT and signing off post giving walk through to the end users.• Managing the testing part including test pack preparation, test planning, test case execution, test case documentation and defect management.• Integration of Ingenium with various other systems like Work Flow, Underwriting Work Sheet Data entry systems, reinsurance system, Medical networking system, persistency management system etc.• Interacting with IT in making them Understand the requirement.• Preparing Business Requirement Document for New Products by gathering requirement from all sake holders across the company.• Executing the testing of new products for all the departments across the company including Finance, Actuarial, Operations, Sales, Products and Legal.• Acting as the single point of contact for all sake holders to clarify all process, system and product queries Show less

worked in various roles including , Branch Operations , New Business, Underwriting , Projects and Service Quality. Business Analyst for underwriting system, AURA, (Automated Underwriting and risk analysis) from operations.• All aspects of Operational activities related to Underwriting, Redesign existing business processes, Identify process gaps and enhance the overall process performance/ productivity.• Handle system related enhancements (AURA) and Projects, Manage the MIS and… Show more worked in various roles including , Branch Operations , New Business, Underwriting , Projects and Service Quality. Business Analyst for underwriting system, AURA, (Automated Underwriting and risk analysis) from operations.• All aspects of Operational activities related to Underwriting, Redesign existing business processes, Identify process gaps and enhance the overall process performance/ productivity.• Handle system related enhancements (AURA) and Projects, Manage the MIS and ensure continuous and accurate flow of information to regions which is generated from AURA and policy admin system.• Preparation of Business Requirements Documents (BRD) for Operations & Underwriting and Conducting feasibility study for each requirement from functional/ System perspective.• Managing the testing of new Products and Projects in UAT environment and ensure the total coverage of functionality before moving to production.• Manage Production related activity and Provide suggestions for permanent closure of the problem being a Single Point of Contact for Handling & Resolving production related issues and support.• A single point of contact for Pan India regional operations for underwriting system queries.• Underwriting of applications for insurance using various factors of insurability. In order to carry out this responsibility, I have decisioning rights of Level 4 medical underwriter (i.e., accepting at standard rates, calling for any add info, sending counter offers up to +100 EMR, postponing/declining cases with the approval of HOD) up to a Base Sum Assured of Rs 25,00,000 and Rider Sum Assured of Rs 10,00,000. • Single point of contact for Underwriting system (AURA), Counter offer calculations and Underwriting MIS.• Preparing of underwriting guidelines for new products after thorough study of the product features and terms and circulating it post approval from Chief Underwriter. Show less