Experienced IT professional with a diverse background spanning over a decade, adept at various aspects of hardware, software, and network administration. Currently serving as an IT Executive at Hayleys Group of Company's Mabroc Teas (PVT) LTD, I bring a wealth of hands-on experience and technical expertise to the table.My journey began at Innodata ISO-Gen Lanka Pvt (Ltd), where I honed my skills in data conversions utilizing XML and HTML. Subsequently, I transitioned to roles at UniDil Packaging LTD and Young An International Lanka (PVT) LTD, where I expanded my proficiency in computer hardware and software installations, PC assembly, OS installations, and network environments. Notably, I handled IT responsibilities in conjunction with HR duties at Young An International Lanka (PVT) LTD.At Hayleys Group of Company's Mabroc Teas (PVT) LTD, I've been instrumental in maintaining the IT infrastructure, including hardware/software installations, CCTV system management, and IT inventory upkeep. My responsibilities extend to providing end-user technical support, troubleshooting workstation issues, and ensuring adherence to vendor contracts and SLAs.Complementing my practical experience are numerous professional qualifications, including certificates in computer programming, airline ticketing, MS Office proficiency, hardware engineering, network administration, and web design. I've also pursued training in advanced digital web design and development techniques, alongside participation in industry-recognized certifications like Cisco Certified Entry Network Technician and Microsoft Advanced Excel.Driven by a passion for innovation and a commitment to excellence, I thrive in dynamic environments where I can leverage my skills to drive organizational success. I am keen on exploring opportunities for collaboration and professional growth within the IT landscape.Let's connect to explore potential synergies and contribute to each other's professional journeys.