Hariom Agarwal Email & Phone Number

As a Senior Executive(Operations), I hold more than 6 years of experience in the Travel domain, Sales, Customer service, Customer relation and Customer retention, Supply chain and logistic management.Key Highlights:✓ Reduced abandoned calls, increase first call Resolution, providing end to end resolution✓ Reduced the financial loss for the process✓Top contributor for 3 months in a rowHaving such a blended experience in customer care, retention, sales and the travel industry. My objective is to be a confident and energetic customer service representative, passionate about servicing customers.Skills:✓ Capable of handling multiple tasks in a fast-paced environment✓Excellent communication and presentation skills✓ Track record of achieving quota✓ Able to negotiate in a positive manner and handle problems proactively✓ A 'Can do' pragmatic attitude, willingness to accept challenges