- Leadership & Coordination: Manage global Physical SOC operations to ensure the continuous security and monitoring of assets, personnel, and facilities across multiple high-risk regions, coordinating with local and international security teams.- Incident Management: Managed a wide range of physical security incidents, including threat identification, risk assessment, and resolution, while developing robust response protocols to mitigate risks.- Threat Intelligence & Analysis: Supervised collection, analysis, and dissemination of physical threat intelligence to proactively address potential risks, leveraging data from diverse sources to inform strategic decisions.- Policy Development: Established and enforced physical security policies, procedures, and best practices to support corporate security objectives and compliance requirements.- Collaboration & Communication: Maintained regular communication with cross-functional teams, including IT, HR, and Facilities, to ensure alignment on security objectives and support for SOC initiatives.- Vendor Management: Oversaw relationships with third-party security vendors, ensuring adherence to SLAs, performance standards, and cost-effective solutions for global SOC operations.- Training & Development: Trained and mentored SOC personnel on security protocols, incident management, and use of security tools, ensuring team readiness for emergency response.- System Integration & Technology Management: Leverage SIEM/SOAR capability to run automation across repetitive SOC task and integrate security system such as surveillance, access control, and threat monitoring technologies, to enhance Operational efficiency and documentation and reporting.- Reporting & Documentation: Produced detailed reports on security incidents, performance metrics, and operational improvements to support executive decision-making and compliance requirements.

- Experienced Security Practitioner: Lead Pune both cyber and physical security operations, managing a high-performance team responsible for proactively monitoring, identifying, analyzing, and investigating network, hosts, and endpoints for malicious activity. Assist in efforts to detect, confirm, contain, remediate, and recover from attacks.- SOC Team Development: Built first SOC outside US to support a follow-the-sun model. Responsibilities included setting up facilities, establishing network infrastructure, building contracts, hiring staff, and providing training.- SOC Functional Support: Support various functional areas within the SOC, including data loss prevention, email protection, mobile security, malware analysis, and cloud security. Assist investigations within these disciplines through advanced monitoring, detection capabilities, and cutting-edge tools.- Process Improvement & Documentation: Initiate process improvement initiatives, and support internal/external audits to ensure robust operational standards.- Collaboration with BU: Collaborate with different corporate BU's and application owners to address security issues and vulnerabilities effectively.- Continuous Improvement: Actively participate in organizational goals for continuous improvement. Identify enhancement areas within technology, processes, and techniques to strengthen detection and response capabilities and use various technologies to investigate and resolve security threats.- Global Security Support: Provide security support and risk mitigation for Mastercard’s global offices, employees, remote staff, and traveling employees.- Technical Knowledge: Possess a basic understanding of TCP/IP, MITRE ATT&CK, the Cyber Kill Chain, Vulnerability Management, and networking principles.- Expertise in Infosec Technologies: Strong working knowledge and experience with security and infosec technology, including IDPS, Web Proxy, Antivirus, SIEM/SOAR, and Endpoint Detection agents

 Supporting security agenda for regional offices in South Asia and protect people, data and assets from security threats. Delivery and management of event security, intelligence, and executive protection (EP) programs. Coordinate with vender and facility team for space planning, new project requirements, migration project and ensure adherence to project deadline. Liaising with vendor for installation and rectification of snag. Relationship management with senior leadership and stakeholders for all security matters. Engage and educate employees to support Global security awareness program to raise awareness against threat. Support HR and internal audit teams with regards to internal investigations. Conduct security risk assessments of regional offices as needed and coordinate with the CS/SOC to provide timely recommendations to business units.

 Setup Centralized Command Center in Pune to monitor PAN India Office/Yard activity. Plan and execute project with vendor for tracking Assets, Vehicle, Person through RFID, GPS and Web based Tracking system. Core operations include the monitoring, crisis management, business continuity and Incident & risk management. Responsible for overall functionality of all Security and Safety system and logged the snag in CRM tool for rectification as per SLA. Conduct security awareness interactive sessions with company personnel. Formulating SOPs and implementing stringent security systems / measures to establish and maintain high security standards and protect the high-value assets of the organisation. Provide security system technical support to India offices and liaising with security vendor for troubleshooting and ensure all Security systems are up and running. Responsible for providing leadership, advice and counsel to line management on security policy and practices. Identify exposure and to recommend and develop corrective plans as appropriate and ensure workplace as a safe secure environment for everyone.

 Monitoring and Troubleshooting of Security/Safety systems such as ACS, CCTV, IAS, PAS, FAS, FE, SHS and RT. Processing and programming of ID Badge. Planning & monitoring security arrangements involving preparing security plans & deployment of security personnel, coordinating with other forces to spearhead security operations. Intelligence gathering and quick response to emergency. Review and audit fire-fighting arrangements and fire prevention systems. Disaster management and emergency evacuation procedures and processes.

 Responsible for troubleshooting and servicing security system such as ACS, CCTV and IAS panel within SLA. Task with managing the field testing and servicing. Conduct training to client on new product and share procedure & design plan. Site Coordination, Delivery monitoring, Inspection and project handover. Handling PM activity for all Security and Safety System. Developing the long-term relationship with customer in order to build and maintain contract.