Hariom M. Email & Phone Number

As a Manager at Silverskills Private Limited, I oversee the Service Delivery and Quality Assurance of P&C Insurance and Escrow products for the US Mortgage industry. With over 13+ years of experience in this field, I have developed strong skills in Operations Management, Process Improvement, Team Management, and Customer Satisfaction.Previously, I worked as a Service Delivery Specialist at Accenture and a Deputy Manager Operations at BSI Financial Services, where I handled Escrow Onboarding and Servicing, Performance Management, Transition Management, and MIS reporting. I also contributed to several projects that enhanced the efficiency, accuracy, and compliance of the mortgage processes. My goal is to leverage my expertise and knowledge to provide innovative and value-added solutions for the US Banking sector.

Listed skills include Team Management, Performance Management, Training, Management Information Systems, and 3 others.