Hariom Prakash Singh Email & Phone Number

Noida, Uttar Pradesh, India

Noida Area, India

Managerial Profile:IT service management using ITIL & SCRUM frameworksTeam & task Management to ensure the productivity of teamEnsure all SLA’s & OLA’s are achieved – 100%Implementation, Management and Improvement of organization IT System at the Physical/structural, Logical & functional levelImplementation & Management of multi-site company’s IT Infrastructure and Information System (System, Network & Security - Physical, Cloud & Virtual) as well as Management of Data centersManagement of IS Projects & technology OwnershipMonitoring and Administration the company's IS systemsManaging, coaching, mentoring & KT IS TeamProcurement ManagementIS system automationOnsite/Global Projects/Assignments management (Design/Develop/Test/Demo/Implementation/ Maintenance)Management & Reporting of MIS data (IS/IT)Implementation & Management of IS Security - GRC & Audits - External & InternalAnalyze Information & System requirements, recommend and Implement viable technology Solutions. Recommendations of Best practices & viable solutions for the organization•Site: 5 (Global)•User Strength: 1500+ •Team Strength: 5Technical Profile:•Planning, Installation, configuration, optimization, troubleshooting & maintenance of servers i.e. Windows Servers (2008, 2012, & 2016) & Linux Servers (CentOS, Ubuntu, Kali) i.e. DCs, Print servers, File Server, Web Server, Certificate servers, Federation servers, Database servers (MS SQL, MySQL & Oracle), SharePoint servers, IIS server, Apache/Tomcat servers as well Windows 2012 Domain (AD) Forest Infrastructure (Multi Domain) i.e. AD, DNS, DHCP, AD CS (Certificate Services), GPO, AD FS (Federation Services), WDS•Workstation Management •Systems management & Automation using latest set of tools•Collaboration with NOC team for Network Management•Collaboration with SOC team for Security Management•Remote environment management

Noida

Managerial Profile :• Implementation of company’s IT Infrastructure and Information system (System, Network & Security) as well as Management of Data Centers.• Manage the Infrastructure and IT Team in its overall responsibilities.• Complete IT Management using Nagios (IT infrastructure monitoring tool) & Solar winds Orion (Enterprise NPM tool), Manage Engine Service Desktop Central (Integrated desktop and mobile device management software), Manage Engine Service Desk Plus (Ticketing System & Help Desk Management tool), and Lansweeper (Automated network inventory, discovery and asset management tool).• Analyse Information & System requirements, recommend and Implement viable technology solutions. • Establishment, maintenance and continuous update of ISMS (ISO/IEC 27001:2013)• Provide IT related training to IT team and end users.• User Strength : 225+ • Team Strength : 5Technical Profile :• Installation, configuration, optimization, troubleshooting & maintenance of Windows Server 2008 R2 & Windows Server 2012 Network & Devices (Multi Domain, LAN & WAN, Dell & Hp servers, File Server, Print server, ADC, SQL DB Server, IIS Server, Workstations, Juniper UTM, Secnap, Barracuda, CISCO Routers, Switches, Internet Lease Lines, Mail clients - MS Outlook, MS Lync).• Planning & Implementation of Windows Server 2008 ADC Infrastructure for Noida site as well as maintaining the integrity, AD Replication, DHCP, DNS, GPO, User Profiles.• Configuration, troubleshooting & maintenance of Android & Blackberry mobile devices for e-mail services.• Providing support for Citrix, IBM AS/400, VMWare, Java, .NET, QA environments.• Maximum Server & Network availability to the clients/Users.• Analysis & Implementation of service packs & patches, Antimalware (Symantec Endpoint Protection).• Develop processes to increase efficiency, Automate regular maintenance & support actions.• Remote environment management through MS RDP.• Data Backup.

G L Events, Delhi

Managerial Profile :•Planning and implementation of company’s IT Infrastructure and Information system.•Manage the Infrastructure and IT Team in its overall responsibility of providing application and technical support for different sites for CWG/OC.•Provide IT related training to IT team and end users.•User Strength : 200+ with roaming profile across the globe.Technical Profile :•Installation, configuration, optimization, troubleshooting & maintenance of Windows 2003 Server Network (LAN & WAN, File Server, Print server, DC).•Planning & Implementation of Windows Server 2003 AD Infrastructure for India as well as maintaining the integrity, AD Replication, GPO, User Profiles with enterprise Domain (Located at France – centralized domain structure for global access).•Configuration, troubleshooting & maintenance of Blackberry devices as well as Blackberry mail & Blackberry Enterprise Mail.•Installation, configuration, optimization, troubleshooting & maintenance of Workstation PCs, Laptops, Wi-Fi network, Fortinet UTMs, EPBAX System, Key Phones, CCTV setup, Biometric Access Control system (i.e. Thumbprint reader), all type of Hardware devices, software (OS i.e. Windows 2003/Windows XP, Windows Vista, Windows 7, Microsoft Outlook, Lotus Notes, AutoCAD, Acrobat Pro, Tally 9 ERP & different type of application software) and Networking devices (i.e. Cables, NIC, Routers, Access Points, Switches), Internet lease lines (Cabled & RF), DSL broadband connections.•Installation, configuration, optimization, troubleshooting & maintenance of Large multifunctional printers & plotters with print server.•Maximum Server & Network availability to the clients/Users.•Analysis & Implementation of service packs & patches, Antimalware.•Develop processes to increase efficiency, Automate regular maintenance & support actions.•Remote environment management through Microsoft’s Remote Desktop Support, Team viewer.•Daily Data Backup.

Gurgoan

Managerial Profile :•Plan and manage the company’s IT Infrastructure and Information system.•Continuously monitor the efficiency of Information Systems i.e. Aphelion – SQL Server based ERP System, DPR - Citrix based Virtual ERP and Reporting application running from International Head Office, Indonesia.•Manage the IT Team in Its overall responsibility of providing application and technical support for the Club and Home office.•Plan, Organize and Implement all IT related projects.•Analyze Information requirements of the company, recommend and Implement viable technology solutions. •Provide IT related training to end users.Technical Profile :•Installation, configuration, optimization, troubleshooting & maintenance of Windows 2003 Server Network (LAN & WAN, File Server, Print server, Database Server, DC).•Installation, configuration, optimization, troubleshooting & maintenance of Workstation PCs, Laptops, Wi-Fi network, Watchguard Firebox hardware Firewall X550e series, EPBAX System, Key Phones, CCTV setup, Biometric Access Control system (i.e. Thumbprint reader), all type of Hardware devices, software (OS i.e. Windows 2003/Windows XP, Microsoft Outlook, Microsoft SQL Server & different type of application software) and Networking devices (i.e. Cables, NIC, Routers, Access Points, Switches, Intelligent Hubs), Internet lease lines, DSL broadband connections.•Configuration, optimization, troubleshooting & maintenance of Company’s website and Cooperate E-mail A/C management through Cpanel.•Maximum Server & Network availability to the clients/Users.Analysis & Implementation of service packs & patches, Antimalware.•Develop processes to increase efficiency, Automate regular maintenance & support actions.•Remote environment management through Microsoft’s Remote Desktop Support, Team viewer.•Daily Data Backup.•Basic Beta Testing of new software.

•Installation, configuration, optimization, troubleshooting & maintenance of Windows 2003 Server Network (LAN & WAN, File Server, Print server, Database Server, DC).•Installation, configuration, optimization, troubleshooting & maintenance of Workstation PCs, Laptops all type of Hardware devices, softwares (Windows 2000/Windows server 2003/Windows XP, Microsoft Outlook, Microsoft SQL Server & different type of application software) and Networking devices (i.e. Cables, NIC, Routers, Access Points, Switches, Intelligent Hubs).•Responsible for complete Network Management.•Maximum Server & Network availability to the end users.•Analysis & Implementation of service packs Antivirus & Firewall for Network & Desktop PC security.•Troubleshooting of Hardware/Software/LAN/Broadband problems of the end users.•Daily Data Backup.

•Installation, configuration, optimization, troubleshooting & maintenance of Sify Broadband Internet and LAN over an area of 1Km radius.•Installation, configuration, optimization, troubleshooting & maintenance of Desktop PCs, all type of Hardware devices, softwares (Window 98/ Windows 2000/Windows server 2003/ Windows XP, Microsoft SQL Server & different type of software) andNetworking devices (i.e. Cables, NIC, Routers, Access Points, Switches, Intelligent Hubs). •Maintaining Broadband user Internet Usage Account. •Responsible for complete Network Management.•Analysis & Implementation of Antivirus & Firewall for Network & Desktop PC security.•Troubleshooting of Hardware/Software/LAN/Broadband problems of the end users.•Provide on line technical support to end- users.•Remote environment management through Microsoft remote desktop, Team viewer.

M.Sc, It

Pursuing M.Sc. (IT)

B.Sc (Zoology), Zoology

B.Sc.

B.I.E.C, Patna

B.S.E.B, Matric