CAREER SKIILS: Basic knowledge in VOIP Protocols such as ISUP, SIP, RTP, SNMP etc., VOIP calls Knowledge: ANI, DNIS, Cause Code analysis, DTMF, LCR, Longest Digit mapping, LRN etc., Troubleshooting packets by ping, trace (PCAP, ethereal). Routing configuration changes as per the business requirement. Troubleshooting of the hardware and node alarms. VOIP calls Knowledge: ANI, DNIS, Cause Code analysis, DTMF, LCR, Longest Digit mapping, LRN etc., Experience over configuring and troubleshooting over VOIP, SIP protocols. Configuring and Troubleshooting of Networking Equipment’s: SBC, MEDIA GATEWAY(GENBAND SWITCH) Experience in analyzing of QoS, ASR traffic parameters. Experience over configuring and troubleshooting over VOIP, SIP protocols. Working Knowledge in TDM (ISUP & BICC) calls routing & switching and analysis on signaling of packets, Working knowledge in Siemens NGN- soft Switch, & media gateway HIG 1200. Working knowledge in Huawei Softx-U2000 and N2000.Expertise summary:  Familiar working experience in Genband Servers such as SBC and C3. Experience in Fault management, Proactive monitoring and customer service handling. Expert in working with RSM (Real Time Session Monitoring) tool and other related components such as bill call and Jerasoft. Sound Knowledge in a VOIP calls routing and its core concepts  Working Knowledge in TDM (ISUP & BICC) calls routing & switching and analysis on signaling of packets. Experience on fault management and performance monitoring Experience in configuring the calling plans, IEDGE group over the SBC & Media gateways. Analyzing issues in various Trace tools (Tekelec, NMS, Jerasoft and Empirix E-XMS Diagnostics).