Harir Abdullah Email & Phone Number

Sacramento, Ca, Us

Sacramento, California Area

1. Provide operational support for bidirectional and unidirectional information exchange interfaces needed to support CalREDIE electronic case reporting (eCR) and other information exchange projects; including implementation support and production issue resolution2. Responsibility for programming system interfaces based on real time HL7 transactions using the Rhapsody® Integration Engine3. Participates and supports the successful integration of interfaces, including evaluation of project needs, risk analysis, testing, monitoring, and potential security issues4. Monitor the performance of integration tools, logs, databases, connections and disk usage5. Successfully apply modifications to existing interfaces to enhance functionality or improve integrity6. Helps develop, design, implement and document basic interfaces to pass data securely between systems7. Complete analysis, design, development, testing and implementation of new bi-directional interfaces

Sacramento, California

1. Install, configure and troubleshoot hardware and software issues for UC Davis Health System users which increased system users’ productivity.2. Manage and update UC Davis database systems (Devices Inventory) for IT hardware assets.3. Migrate software operating systems from Windows 7 to Windows 10 for UC Davis Health users, provided a faster, more efficient and secure operating system for users.4. Configure and program "Wow carts" used by all medical staff at UC Davis health system.

Sacramento, California Area

Kiefer Consulting is a Microsoft Managed Partner with deep-expertise in Office 365, SharePoint, Power BI, and workflow solutions. Kiefer Consulting is recognized as the leading provider of online solutions for the State of California. Headquartered in Folsom, California, we provide a unique blend of talented team members with on-site collaboration that fosters teamwork and delivers results.1. Facilitated project initiation tasks including proposals, contracts, kick-off meetings and assessments of the customer's current intranet.2. Documented assessment findings and authored high-level project plan.3. Communicated and conducted kick-off meetings and provided a demonstration/presentation of SharePoint.4. Developed Information Architecture design to meet customer business requirements/standards.5. Developed and managed the built web pages/SharePoint sites using O365, HTML and CSS.6. Advised Kiefer customers about the best practice to improve their intranet.7. Presented Information Architectural design to customers and solicit feedback, gain acceptance, and finalize site layout and participated in training sessions.8. Prepared training material to customers including PowerPoints presentation, user documentation and videos.

Sacramento, California

1. Assisted with maintaining, analyzing and prioritizing assigned Fi$Cal users’ service requests using the Fi$Cal Service Requests and Tickets Tracking System. 2. Determined the work schedule to accomplish service request completeness.3. Communicated with Fi$Cal users to answer their questions via email or helpdesk phone regarding the status of an existing service request.4. Tracked all assigned service requests to ensure timely completion and customer satisfaction. 5. Developed and implemented yearly maintenance plans for Fi$Cal technical assets.6. Collaborated with team members to create IT assets replacement plan by following through project initiation, scheduling and coordination with Fi$Cal users.7. Collaborated with Fi$Cal management to contact out services regarding IT assets maintenance or servers’ maintenance. 8. Assisted in technical assets recycling plan and project work to purchase new IT assets to ensure that statewide and agency goals are met.9. Preparation of documents, memos and reports regarding workloads issues.

Downtown Sacramento

1. Received, processed and organized new merchandise sent to Macy's.2. Packed and shipped Macy's online orders.3. Provided customer service by answering their phone calls regarding online orders.4. Trained and lead new/seasonal employees. 5. Became a sales associated during the holidays season.