Manage daily schedules, employee shifts, and time-off requestsAssign duties to employees and oversee their progressTrain and integrate new workersProvide guidance and feedback to employees when neededEnsure industry rules and regulations are followedHandle customer and employee complaintsResolve conflicts between employeesTransfer products and other objects to and from the worksite on occasion

•Working closely with cross department, mall management, electrical, housekeeping, maintenance etc. to ensure mall operations is running smoothly;• Provide the excellency customer service to all shopper and tenant;•Perform on daily tasking of management needed;•Daily checking mall operations opening till to closing•To make sure all tenants are complying with mall rule•The housekeeping team worked to ensure the cleanliness of the Mall property.•If there are any complications during duty on customer side or shop side, we inform our shift in charge and take immediate action.• If work is being carried out at a shop, checking work permits, verification of person and nature of work, checked safty equipment•Observe and reporting damaged items on the floor for repair.•Our aim is safty OF Mall property and customer safty first.The Operations Officer does all the reporting to the shift in charge. operation officer daily fill performers Performa