As a People Operations Intern, I gain hands-on experience in Human Resources, Talent Operations, and Learning and Development. I support new hire onboarding, maintain employee records, assist with HR communications, and help implement HR systems. I also contribute to HR projects and compliance efforts, building valuable skills for a career in HR.

Greeted members upon entry, addressed inquiries regarding memberships and services, and ensured a positive experience that encourages member retention.Updated member information, processed payments, and conducted regular audits of member data for accuracy, supporting operational integrity.Contributed to the hiring process by supporting interviews and onboarding for new staff.Managed personnel files, maintained confidentiality of sensitive information, and assisted in preparing reports for HR meetings and performance evaluations.Contributed to the planning and execution of team-building activities and employee recognition programs.Engaged with prospective members, provided information about services, conducted tours of the facility, and utilized persuasive communication techniques to increase membership sales.Processed memberships, maintained electronic and paper records of member interactions, and managed appointment scheduling using membership management software.

Assisted customers with inquiries, resolved complaints, and ensured a friendly and welcoming atmosphere in the store.Provided orientation for new hires, guided them through their initial shifts, and offered ongoing support during their training period.Handled cash register operations, processed payments, and provided receipts to customers while maintaining records for reconciliation.Engaged in personalized conversations, remembered customer preferences, and followed up on previous inquiries.Maintained records of personal sales achievements, assisted in reporting to management, and identified strategies to improve sales.Engaged with diverse customer groups, participated in inclusivity training, and advocated for respectful interactions among team members.Documented stock shortages, assisted in investigating discrepancies, and collaborated with management to resolve issues.Assisted team members during busy periods, communicated effectively to coordinate tasks, and shared best practices.Adjusted priorities based on store traffic, assisted in different departments as needed, and maintained a positive attitude.