Microsoft Support Services (Premier) to our customers across Glob and Driving the sales of Microsoft Consulting Services (MCS) .Associated with Premier Business,Includes Consulting,Designing,Implimenting and Configuring.Break fix team for SCCM current Branch.Working closely with our technical resources, including consultants, architects & Technical AMs. Working closely with our Sales teams (SMSP & EPG) and Partners to win in competitive situations and drive adoption.

Manage, plan and engineer the Microsoft System Center Configuration manager services globally. Estimated range of support is in excess of 1000000 machines across Globally.Manage and coordinate a team of Windows and Microsoft SCCM engineers to aid in support of the projects and current needs of the environment.Engaged and coordinated global services and changes with respective managers to achieve project updates. This includes global changes such as the upgrade to from Office 2010 to Office 2013, various upgrade projects and Security products upgrades.Responsible for providing 1st level / 2nd level/ 3rd level support to end-users in troubleshooting and resolving PC/Server problems.Administer Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments (collections, advertisements, task sequences, ), patch management, general troubleshooting, log analysis, upgrade and recommendations on current infrastructure.Producing and maintaining documentation for supported systems including architecture diagrams, technical specifications, and detailed design documents.Analyzing and applying patches, service packs, and infrastructure updates.Microsoft SCCM 2012 troubleshooting, installation of applications, backup, recovery & disaster recovery

Application and Software Management. Knowledge about the process of Application and software Management. Creation of application and packages for three tier architecture. Deployment of Packages and Application to branch locations. Troubleshooting of application and packages.Asset Management. Hardware and Software Inventory. Customization of Reports for Assest ManagementReporting. Knowledge of Reporting . Customization of ReportingImage Management. Different type of Boot Image and WIM file package knowledge and Process. Customization of boot image. . Creation and customization of Task Sequence. Distribution process of OS Image to Remote locations. Language Pack Addition to OS Images. Offline Update of OS Image. Creation of Drivers and Software Packages. Knowledge of different types of Image Creation . Creation of Media from Task Sequence