As assistant manager operations perform different duties such as executive assistance, administration, record management, coordination with the department, maintenance of statutory books and registers, drafting Letters, MOMs, and Notes.Coordinated with the EMS team to facilitate business in executing agreed action follow-ups, feedback, Fleet, Operations, Command & Control, Workshop, HR, Finance, Marketing, and update circulation as well as conducting Business review meetings. Integrated action information to EMS team and feedback on the marketing drive. Partnered with support services to handle Admin & Security, IT, Supply Chain, and Material Management Department. Defined Item codes for completing PRs, all procedures are followed stepwise, like continuous liaising with procurement dept. and concerned BUs for understanding the requirements of goods and after their deliveries, intimating the BUs and requesting them for quality inspection. Managed all PRs (Purchase Requisitions) for stock and new items. Take regular follow-ups to timely complete inspection of items procured and drive in store. Expedite processes to execute tasks related to EMS and seamless availability of Ambulance Operations 24/7. Performed tasks assigned by the CEO.Key Contributions: Managed Sindh Ambulance service project, support, and initiatives and manage executions, partnered with Supply Chain dept. / concerned BUs in lieu of Samples arrangement till the completion of the PR. Generated Purchase Requisitions as per the requirement of Sindh Project, include acquiring of vehicles, conversion of vehicles into Ambulances, medical equipment, Staff Uniforms, and electrical appliances for stations etc. Spearheaded PRs of monthly medicines with the help of (MMD) Material Management dept., tracked PRs and for required items, reminded the approver, got approved, and released the advance payments. Created new item codes to Material Management / Supply Chain dept. with complete specs & costs.

1. Responsible for daily communications including maintenance of calendar and appointments for the Director. 2. Monitoring, all personnel functions, purchase orders, travel arrangements, requests for disbursements and requisite office supplies. 3. Serving as administrative liaison for all positions reporting to the Director. 4. Provide excellent administrative support, which include organization and daily maintenance of office, communication system, filing, correspondence, copying, for the Director. 5. Functioning as team leader for administrative support team, responsibilities include: planning monthly team meetings (scheduling, agenda development and minutes of meetings). 6. Acting as the designated company liaison / point person for all company approved travel arrangements for the Director. 7. Ensuring accurate maintenance of all current files for all supplier agreements and contract documents. 8. Assisting the Director in planning and implementing projects towards achieving goals and missions of the company. 9. Organizing daily appointments, communications and general work delegation of the Director to ensure enhanced effectiveness and efficiency.

Provided support to the General Manager and Head of Emergency Medical Services, conducted weekly meetings, documented MOMs, and circulated to all concerned staff, also coordinated daily business activities with the EMS.

1. Managed and enhanced the existing commercial portfolio and solicited acceptable new relationships in order to meet the pre-set financial non-financial objectives.2. Established new borrowing relationships for Business Banking (SME), prepared the required credit and financial analysis as per the bank policies and procedures to enhance the bank’s market share.3. Spread and analyzed financial statements, preparation of credit application, documentation & post-sanction monitoring through periodic account review/renewal.4. Managed the existing loan portfolios to ensure establishment of appropriate account plans, recommended credit facilities in line with Bank credit policy to maximize earnings while containing risks to an acceptable levels.5. Developed and maintained strong working relations with all existing clients at key levels to optimize the utilization of approved facilities.6. Implemented and maintained complete control aspects i.e. financial analysis of statements of accounts, documentation, periodical client visits call reports.

1. Used accounting software for credit and debit entries, while maintaining the accuracy of all financial reporting.2. Received and processed Foreign Currency Cheques on daily basis. 3. Reconciled the Accounts weekly and liaised with Treasury Operations and reported to Treasury.4. Received Remittance files from Shipping and Airline clients.5. Checked the files for the necessary documents as prescribed by the State Bank.6. Forwarded the debit authority letters to the Outward Remittance department for onward processing.7. Answered to queries from customers and branches.8. Reported money laundering activities to anti money laundering department.9. Adhered to Group policies and audit requirement by updating a Know Your Customer list for cheques US$ 10,000/- and above.10. Raised Suspicious Transaction Report to the Legal & Compliance department.11. Assisted with payroll processing. 12. Specifically processed the tickets and payments for outward remittances of Lufthansa. 13. Responded to customers’ complaints, resolved minor issues and escalated unresolved issues to higher Levels, as per the established procedures, to ensure that customer-based operational issues were tackled expeditiously.14. Ensured to comply with the audit requirements, internal and external reporting obligations etc in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.

1. Processed bills, made Purchase and Sales orders in Company software (SAP).2. Liaison with vendors and customers, customer point of contact for spare parts / service/ sales inquiries.3. Coordinated with functions in Europe and Middle East for order processing and logistics.4. Assisted the Project Controller.