Product Management leader at Microsoft with 20 years’ experience leading and delivering in all phases of Product Development with expertise in feature design, customer experience, engineering systems, lifecycle management, customer loyalty, strategy, business models, licensing, internationalization, and marketing campaigns for SaaS solutions. Current role:I serve as a Principal Group Product Manager in the Identity & Network Access Engineering Division at Microsoft overseeing engineering systems, developer productivity, and lifecycle management for Microsoft Entra. Professional achievements:- Improved internal developer productivity for E2E lead time (code change in repo to deployment in prod) by >33% - Led the design and delivery of Microsoft Entra's feature change management workflow and process including external communications- Managed a team of PMs responsible for improving the Microsoft Entra IT Pro experience where we enabled the division to reach all-time SAT metric targets for NPS, and CES/CVA - Led the product development of the Microsoft 365 website and internal product roadmap infrastructure- Landed the product and licensing strategy for Office 365’s premium E5 offering - Managed a $200M+ Deployment customer and partner promotion program- Landed new multi-tier partner business models- Ran the implementation and expansion of online commerce into 60+ countries which lead to the formation of a new Microsoft payment entityProfessional accolades: - Two-time recipient of the Microsoft Executive Briefing Center Speaker Performance Excellence award - Selected as part of Microsoft High Performance Bench - Honored with the Microsoft Operations Innovations Award and Gold Star Award.Speaking engagements:- Delivered 70+ Executive Customer Briefings on Microsoft cloud products and services- Presented key product marketing and business licensing sessions at Microsoft and industry events to audiences ranging from 25 to 500 people.Diversity and inclusion:- Keynote Diversity and Inclusion speaker on Marting Luther King Jr. Day at University Prep Highschool in Seattle- Pioneered the "Make D&I Measurable" workstream in the Identity and Network Access DivisionFollow me to stay up to date with content across a range of different subjects from Microsoft product updates, product management, identity and network access, leadership, mentorship, D&I, career development, and more.
Listed skills include Program Management, Business Analysis, Vendor Management, Software Project Management, and 25 others.