Manage regulatory payment project , support operational team and production issue. as project manager to manage timeline, scope, cost, progress tracking, stakeholder (including vendor), agreement finalization, post implementation support, project document completeness, management progress update and reporting.

Application Manager :• Provide oversight and management to the IT Application team to deliver IT Services.• Lead design and development of application architecture to support current and future business needs.• Project leadership of all application projects. accomplishes programming projects requirement by coaching programmers.• Arrange project requirements in programming sequence by analysing requirements; preparing work flow chart and diagram using knowledge of computer… Show more Application Manager :• Provide oversight and management to the IT Application team to deliver IT Services.• Lead design and development of application architecture to support current and future business needs.• Project leadership of all application projects. accomplishes programming projects requirement by coaching programmers.• Arrange project requirements in programming sequence by analysing requirements; preparing work flow chart and diagram using knowledge of computer capabilities, subjects matter, programming language and logic.• Manages delivery and SLAs by guiding incident resolution, problem management and maintenance.• Provides ongoing troubleshooting, support and maintenance of applications.Engineering Manager :• Performs projects management and participates on project teams responsible for system hardware and application software implementation and upgrade.• Assures technical support problem resolution related network, servers, dekstop, database management software and operating systems.• Supervise technical and support staff as required by individual positions, evaluating, training and recommending discharge staff as necessary.• Researches and recommends requires server, application and database configurations to ensure optimum performance and capability to meet business needs.• Prepare project proposal and budgets, performs analysis for new technologies and system enchancements.• Acts as a focal point for communication related system design and problem within Principal and collaborates with other teams and vendors on changes, fixes and update. Show less

Design, develop, test and implement application. Provide technical support, installation, maintenance, performing sales presentations and demonstrations.Product Handle :- Microsoft Dynamic CRM- Avaya Product ( CM, AAEP, AES, EMC, CMS )- WFM ( Teleopti )- Recording ( VoiceCyber , ASC, Verint )- CCTV Software ( Axxon, Synectics )- Face Recognition ( Ipsotek )