I am a results-driven Senior Business Analyst with a strong background in delivery management operations and business operations. I am contributing my expertise to Accenture in India, where I have been a part of the team since September 2020. In this role, I have honed/skills my Python, SQL, data analysis, Alteryx, Tableau, Power BI and Microsoft Excel skills, enabling me to make data-driven decisions and streamline business processes effectively.Before my current position, I served as a Business Operations Analyst at Accenture in India from November 2019 to Sep 2020. Business operations specialists evaluate, improve, and maintain an organization's core operational processes to ensure an efficient and productive workflow. They assess existing processes and systems, identify opportunities for improvement, and devise more efficient or cost-effective alternatives.Before joining Accenture, I worked at ICICI Bank as a Phone Banking Officer from May 2018 to September 2019. In this role, I was responsible for resolving customer queries over the phone and providing efficient customer service. My experience at ICICI Bank allowed me to develop strong interpersonal skills and a deep understanding of customer relations.I take pride in my ability to combine technical proficiency with effective communication and problem-solving skills. I am passionate about leveraging data to drive strategic decisions and process improvements. My dedication to excellence and commitment to delivering results have been instrumental in my career growth.As I continue to evolve in my professional journey, I look forward to new challenges and opportunities that allow me to contribute my skills and expertise to the success of organizations. Feel free to connect with me if you are interested in exploring collaboration or discussing shared interests in the field of business operations, data analysis, or process improvement...Thank you for showing interest in my profile.