Harish Kunta Email & Phone Number

Hyderabad, Telangana, India

Lead cross-functional teams in identifying, analyzing, and solving complex business problems. Collaborate with stakeholders to gather and document requirements, ensuring alignment with business goals.Spearhead data analysis and modeling to drive data-driven decisions. Utilize statistical methods and tools to extract meaningful insights, identify trends, and make actionable recommendations.Manage the end-to-end project lifecycle, from inception to implementation. Develop project plans, define scope, and coordinate tasks to meet project objectives on time and within budget.Streamline business processes through process mapping, workflow analysis, and automation initiatives. Successfully reduced operational costs by 9% through process optimization.Championed the adoption of Agile methodologies, improving project efficiency and fostering collaboration between business and development teams.Played a pivotal role in the implementation of a new CRM system, resulting in a 15% increase in customer satisfaction and a 15% boost in sales revenue.Led the development of comprehensive business intelligence dashboards, providing real-time insights into key performance indicators and facilitating proactive decision-making.Conducted market research and competitive analysis to identify growth opportunities and threats. Presented findings to executive leadership to inform strategic planning.Coordinated user acceptance testing (UAT) and ensured that software solutions met user requirements, leading to a reduction in post-implementation issues by 25%.Collaborated with the finance department to improve budget forecasting accuracy by 15% through data modelling and analysis of historical financial data.Built and maintained strong relationships with stakeholders and business partners, earning a reputation as a trusted advisor for business-related challenges.

Hyderabad, Telangana, India

As am Business Operations Analyst evaluate, improve, and maintain an organization's core operational processes to ensure an efficient and productive workflow. They assess existing processes and systems, identify opportunities for improvement, and devise more efficient or cost-effective alternativeDedicated Business Operations Analyst with a track record of optimizing business processes and enhancing operational efficiency. Proficient in data analysis, process improvement, and project management. Skilled in utilizing data-driven insights to drive strategic decision-making and operational excellence. Effective in cross-functional collaboration and fostering a culture of continuous improvement. Strong analytical, problem-solving, and communication skills. Committed to delivering measurable results and adding value to the organization.

Hyderabad, Telangana, India

Managed high call volumes and provided prompt, accurate, and courteous responses to customer inquiries regarding banking products and services.Assisted customers with account transactions, account information updates, and online banking support.Resolved customer complaints and concerns in a professional and efficient manner, ensuring high levels of customer satisfaction.Promoted and cross-sold banking products and services to meet individual and team sales targets.Collaborated with other departments to escalate and resolve complex customer issues.Provided product information, resolved customer complaints, and processed transactions accurately.Maintained detailed and accurate records of customer interactions in the CRM system.

Bachelor Of Commerce - B Com, Accounting And Computer Science, 7.5

Activities and Societies: Gamification: Incorporate game mechanics and challenges into learning activities to make them more interactive.

Diploma Of Education, Business/Commerce, General, 65