Harish Mahajan Email and Phone Number

Roleo Manage activities of revenue team to ensure that revenue is recognized in accordance with corporate policies and SEC standards. Manage and resolve internal customer inquiries & Manage professional staff:o Responsible for ensuring timely and accurate reporting of revenue activities for Oracle Corporationo Direct staff activities to ensure accurate processing of all revenue related activities in accordance with corporate policies and Service Legal Agreements. Includes reconciliation of receivables and unearned accounts and processing of revenue impacting adjustmentso Develop, manage, and implement systems to improve departmental processes and procedures. Work closely with other organizations to ensure that system enhancements and business processes are implementedo Identify, propose and initiate implementation of system enhancements and business process improvementso Develop and maintain relationships with key players internally and in local countries. Acts as a liaison with key personnel of the revenue cycle in the Line of Businesses and local country levels to ensure business needs are met

RoleAs Manager HR MIS & Systems, the role is to lead HR transformation project & build and run a team to provide capability, resource and expertise to the global HR function in two key areas:» HR Management Information - providing an MI service and related business intelligence to the HR team and managers in the wider organization» HR Project delivery – running HRSO development projects around process, policy or system changes and supporting the data/contractual changes aspects of major organization changes, in sourcing and outsourcing and client bids

Role» Manage HR application & tools development/enhancement related projects & take responsibility of delivering the committed SLAs to internal clients, Problem Management & Change Management requests.» Functional responsibility of HRIS, Delivery of MIS – Standard & Ad hoc reports on weekly & monthly basis.Other Projecto Lead a Project for Translation of technical & financial documents Zurich Financials ensuring the quality & integrity

Role -Transition & Setup – Global Client Care Team» Successfully set up the Global Client Care team (multilingual foreign language specialists) in Bangalore, India for Clients in 6 countries» The role involved leading the team of analysts mainly involved in liaison with clients in terms of receivables or any other dispute related to T&C of the license/support contract.» Was instrumental in doing the site readiness check along with the technology team in Kansas City, US & Bangalore, India which involved setting up connectivity to the servers, tools & data required for the team to be operational» Preparation of weekly / monthly performance scorecards» Responsible for completing the client disengagement process.» Contracts Management - Ensuring the appropriate closure of client contracts with Cerner considering the financial side of it which involved AR, Contracts, Legal, collection & Project Teams.Project Planning» Scoping – identified in scope & out of scope of project» Skill set mapping, Training needs analysis ( process, product, contextual & cultural )» Instrumental in defining & base lining project CTQs / SLA. » Legal compliance & Risk, BCP

RoleSenior Analyst for transition of Project Accounting processes from SSC in Rocklin California to SSC in Bangalore with a team of 5 personnel, handling PA operations for entire Latin America (13 countries). » Handling monthly, quarterly and annual reporting for Projects for LAC region.» recruiting» Taking care of audit and SOX compliance at all times.» Testing and implementing newer versions / up-gradations of Oracle (Project Accounting Module).Highlights» Received various appreciations from leadership in Latin America Offices and Headquarters for contributions towards process improvements.» Involved in various standardizations in the reporting for Latin America region. » Led data migration of different systems resulting from various mergers and acquisitions by Oracle; People-Soft data migration and testing for Latin America. » Attended various leadership trainings; Oracle training programs for Project Accounting.Projects» Key Member in Green Belt Project for resource optimization in Project Accounting area.» Supported the Boot-Camp for Project Accounting training before migration of processes from US. » Facilitated mapping of client’s requirements and coordinating in developing, implementing and transitioning complete process from Shared Service Centre to Bangalore Office. Post migration prepared the service level agreements, process maps and other important transition documents.» SPOC for all Oracle PA related technical issues for Latin America. Closely worked with IT Operations in identifying, highlighting and correcting issues in systems. » Supported the standardization and documentation of processes at SSC. Received 2 Awards for commendable contribution to the process of Project Accounting in the months of Nov’04 & May’05.

» Complete activity analyses of the as is Accounts Payable process being followed in SSC in Phoenix, Arizona.» Transition of Accounts Payable process from the SSC in Phoenix, Arizona to the New Delhi office.» Review & process invoices received from vendors from Latin American offices & finally releasing the payment.» Analyzed root cause of process breakage; interacted with clients and internal Control Team to carry out process fixes.» Effectively liaised with operations teams in Latin American countries for operational issues and MIS.» Analyzing data for implementation of Procurement project. Responsibilities: As a Balance Sheet Review Analyst» As part of the viability assessment team - Responsible for the creating process maps & activity analyses for the as is balance sheet reconciliation process being followed in Sao Paulo, Brazil.» Team Member of the operations team for transitioning balance sheet reconciliation process from Sao Paulo office to the New Delhi office.» Responsible for effectively conducting analysis & reporting of processes towards Balance Sheet hygiene, reserve adequacy for write-offs and TIDs, ageing analysis of receivables for creation of reserve for out of policy transactions.» Conducted training programs for new members on reconciliation, reporting process and other customer initiatives.» Analyses of operational expenses for American Express ltd Brazil.» Preparation of weekly / monthly scorecards & other metrics.» Single point interface for customers in Brazil for translation of documents, interpretation, conference calls & query handling.