• Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify all client information to deliver all products.• Determine all product requirements and prepare required paperwork, coordinating with inventory associate and identify correct product and pack it for shipment.• Prepare all manifests and apply appropriate label to all boxes and ensure efficient transfer of all completed orders. • Coordinating with courier vendors for… Show more • Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify all client information to deliver all products.• Determine all product requirements and prepare required paperwork, coordinating with inventory associate and identify correct product and pack it for shipment.• Prepare all manifests and apply appropriate label to all boxes and ensure efficient transfer of all completed orders. • Coordinating with courier vendors for priority delivery.• Arranges transportation and forwarding services for all orders to ensure material is delivered as per schedule.• Administer all correspondence with customers and checks for all order processes and maintain track of all shipping till delivery.• evaluate all orders to ensure to be error free and update data accordingly.• Manage all communication with team members and ensure compliance to timeframe and quality.• Greet all customers on telephone and update knowledge on all orders and ensure compliance to all operating procedures. Show less

• Prepares for customer inquiries by studying products, services, and customer service processes.• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.• Records customer inquiries by documenting inquiry and response in customers' accounts.• Improves quality service by recommending improved… Show more • Prepares for customer inquiries by studying products, services, and customer service processes.• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.• Records customer inquiries by documenting inquiry and response in customers' accounts.• Improves quality service by recommending improved processes; identifying new product and service applications.• Keeps other departments abreast of requirements by researching regulatory and filing information; writing and communicating guidelines.• Maintains rapport with regulatory personnel by arranging continuing contacts; resolving concerns.• Maintains quality service by establishing and enforcing organization standards.• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Show less