Harish Hoon Email & Phone Number

Mumbai, Maharasthra, IN

Plantation, Florida, US

Saved $21MM through a reduction in customer acquisition costs and generated $58MM in new revenue by putting in place key components of our marketing technology stack and driving its adoption.Built out a team of 16 product managers, data and software engineers to develop and manage the ever-expanding capabilities needed by marketing across targeting.

Plantation, Florida, US

Saved $3MM through initiatives that improved campaign targeting and execution. These initial savings justified an accelerated investment in technology to support marketing efforts.Developed a 3-year product roadmap for a complete technology stack that would enable our marketers to efficiently scale the $400MM program responsible for the company’s.

New York, NY, US

Responsible for developing a syndicated product to help manufacturers and retailers better understand shopper behavior. My first step is to gain visibility along the shopper’s path through purchase. To achieve this I have/am:Partnered with the leading in-store analytics company to gain insight into what shoppers are doing while in-store.Collecting product.

New York, NY, US

Improved on-time client delivery of Nielsen’s premier Digital Ad Ratings product through a 45% reduction in issues related to a data feed from Facebook.Saved a $1.5MM Facebook funded marketing program for our Digital Ad Ratings product through an 80% reduction in program related issues and the implementation of key processes between Nielsen and.

Soclivity’s mission was to encourage people to do more with others in the real world. After a few iterations in Aug’14 we released a mobile app for iOS called Beagle that made it easier for friends to ideate, plan and do things together. Our beta program grew to 300 users in NYC and through the beta we enjoyed high engagement with 25% of all users logging.

GB

Advised senior leadership of a large security company on ways their organization, specifically their service teams, could further realize the benefits of using mobile devices out in the field. Collaborated with stakeholders through a make vs. buy decision of a platform that would enable them to support and quickly deploy applications for various mobile.

Albany, NY, US

Led the execution of a $1.4MM process improvement program for the customer service group of a government benefits administrator in an effort to reduce costs, improve customer service and increase productivity through the automation of manual touch points using business rules and workflow technologies.Conducted a cost benefit analysis to determine the.

Boston, MA, US

Successfully led changes to the Kronos time management system in order to correctly pay 3,000 employees with the transition from General Electric to SABIC’s payroll providers in under 6 weeks.Managed operations during the transition for over 40 global HR, Legal and Quality applications, designing new metrics to improve system reliability and reduce.

Boston, MA, US

A two-year intense professional development program aimed at building strong project leadership, business dynamics, problem solving, decision making in advanced information technology and systems.Rotation 4: Designed the new Order Fulfillment process for GE Plastic’s $1.9B European business with a focus on improved customer service by increasing promise.

Boston, MA, US

Improved the order management process by reducing ~5 critical helpdesk cases / week which resulted in a productivity savings of $24K / year