Handled IT Operation and supported NOUS GROUP offices across Australia and UK. Support includes internal NOUS users , Windows server 2008 , Microsoft Exchange 2013 , SharePoint , Skype for Business with extensive use in Audio and Video conferencing in meeting rooms.

Self-motivated Technical Analyst / System Administrator with experience working in complex, enterprise environments across multiple sites with in US, Europe and Asia Pac. Well-presented team player with excellent troubleshooting, communication and documentation business writing skills. Experience in working within an ITIL framework in the IT industry.Supported technologies –Office 365ExchangeLync , Office communicatorLotus NotesSametimeBlackberryCisco… Show more Self-motivated Technical Analyst / System Administrator with experience working in complex, enterprise environments across multiple sites with in US, Europe and Asia Pac. Well-presented team player with excellent troubleshooting, communication and documentation business writing skills. Experience in working within an ITIL framework in the IT industry.Supported technologies –Office 365ExchangeLync , Office communicatorLotus NotesSametimeBlackberryCisco phoneBackup technologies – Tivoli, Arc server & Common store Worked as one of the Core team member of Collaboration and Messaging team, who is supporting AON globally. Responsibility includes Level 3 support for Messaging and Infrastructure, Coordination with Microsoft on SEVA/B/C & D Incidents, Vendor interaction like IBM, Dell & Microsoft.Provide assistance on below Projects -Lotus Notes to Office 365Concierge - Tool which is configured on Exchange environment for Room reservation databaseDatacenter migrationWindows migration Show less