Harish Kumar Dhanasekaran Email and Phone Number
As a Business Development Manager at Touchworld Technology LLC, I help the company expand its market share and revenue by developing and executing effective sales and marketing strategies. I have over 16 years of experience in sales, marketing, operations, and key account management across various industries, including office automation, car rental, and digital advertising.My core competencies include researching and analyzing potential markets, identifying and acquiring new clients, negotiating contracts, monitoring and analyzing competitive activity, representing the company at trade shows and exhibitions, and managing and motivating a team of staffs. I also have an MBA in Marketing and multiple certifications in programmatic advertising, remarketing, and key account management. I am passionate about helping businesses grow and succeed by delivering value-added services and solutions that meet their needs and expectations.
Touchworld Technology Llc
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Business Development ManagerTouchworld Technology Llc Feb 2024 - PresentDubai, United Arab Emirates -
Business Development ManagerNexgen Falcon Passengers Transport L.L.C Dec 2022 - Jan 2024Dubai, United Arab Emirates• Developed and maintained an in-depth knowledge of the company's services, effectively articulating their value propositions to clients by effectually building the Sales funnels of the company’s business through various business Development activities.• Research and analyze potential markets and identify potential new clients.• Develop and execute marketing plans to acquire new clients.• Negotiate contracts with new/existing clients.• Monitor and analyze competitive activity… Show more • Developed and maintained an in-depth knowledge of the company's services, effectively articulating their value propositions to clients by effectually building the Sales funnels of the company’s business through various business Development activities.• Research and analyze potential markets and identify potential new clients.• Develop and execute marketing plans to acquire new clients.• Negotiate contracts with new/existing clients.• Monitor and analyze competitive activity, market trends and other data to identify opportunities.• Represent the company at trade shows and exhibitions,Stay abreast of industry trends and best practices.• Manage and motivate a team of staffs and provide guidance and training as needed.HGHTLIGHTS: Developed and executed strategic plans to expand School bus transportation services in Dubai / Sharjah Schools and passenger transport services to corporate, hotel, industrial, and hospital clients, resulting in a 100% increase in client base (UAE). Built and Managed complete sales cycle increased average retainer value by 60% and average contract length by 100%. Led the successful implementation of an NFC-based attendance management system on school buses, improving accuracy and efficiency in tracking student attendance for the company's school bus services. Collaborated with cross-functional teams, including technology, operations, and school administration,to ensure seamless digital workflow integration and user adoption of the new systems that reduced the trivial activities and improved quality of Service to 80%.(E.g.,Digital Online logical forms for data collections/ communications/ Office Automation/ ZOHO CRM, ZOHO books workflow Strategies according to business model) Worked closely with the technology team to design the user interface and user experience (UI/UX) of the attendance management system and Company's Website, ensuring intuitive navigation and enhanced features and improving the overall user experience. Show less -
Key Account ManagerRed Lotus Marketing Management Jul 2022 - Nov 2022United Arab Emirates Ensure that clients receive the correct products and services in a timely way. Assist in communication between important customers and internal teams. Gain a thorough understanding of important customer demands and expectations. Independently hunted, prospected, closed and grew solid client relationships across different industries.HIGHLIGHTS: Executed successful performance marketing campaigns, visual presentations like pitch decks, and company portfolios through… Show more Ensure that clients receive the correct products and services in a timely way. Assist in communication between important customers and internal teams. Gain a thorough understanding of important customer demands and expectations. Independently hunted, prospected, closed and grew solid client relationships across different industries.HIGHLIGHTS: Executed successful performance marketing campaigns, visual presentations like pitch decks, and company portfolios through extensive market research and competitor analysis for clients which helped in deepening relationships by 100% Deep- drive in our client's business to analyze opportunities and generated ROAS of 2x with a similar budget of previous ran campaigns. Built and Managed complete sales cycle increased average retainer value by 60% and average contract length by 100%. Show less
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Administrative AssistantAl Tayer Group - National Car Rental Nov 2016 - Apr 2022Dubai, United Arab Emirates Holding petty cash management across the UAE Location of NCR in coordination with the central finance team of Al Tayer Motors LLC and maintaining the financial records of the transactions. Supporting the Sales team with Lease rates calculations of fleets for personal and corporate leasing customers, Quotation management, Lease agreement drafting, customer document management, LPO processing, and coordination with Franchise and non-franchise car dealers. Traffic fines and Salik… Show more Holding petty cash management across the UAE Location of NCR in coordination with the central finance team of Al Tayer Motors LLC and maintaining the financial records of the transactions. Supporting the Sales team with Lease rates calculations of fleets for personal and corporate leasing customers, Quotation management, Lease agreement drafting, customer document management, LPO processing, and coordination with Franchise and non-franchise car dealers. Traffic fines and Salik management of more than 6500+ fleets of national car rental for both rental and leasing customers. Charging the lease customer for Damage repair, Excess insurance, and lost / spare key delivery charges manually. Resolving the dispute of the customer attributed to Invoices, traffic fines, and Salik charges.HIGHLIGHTS: Successfully and consistently Identified the process gaps and streamlined 90% of workflow, especially during Software migration from Autoline to Carpro ERP for rent the car industry. Taken Initiative in enlightening customers about the company's paperless office and digital transformation project. Helped in convincing 98% from conventional copies to soft copies Invoices. Being part of Key account management of major clients helped in resolving conflicts and re-engineered existing processes related to invoices by altering workflow and building strong relationships with key personnel both within the organization and with customers. Show less -
Account ManagerMadenat Al Nokhba Recycling Services L.L.C Jan 2016 - Oct 2016Dubai, United Arab EmiratesMADENAT AL NOKHBA RECYCLING SERVICES LLC, is the one-stop solution for your business's recycling needs. we offer complete recycling solutions across various industries throughout the middle east and Africa. Our recycling process guarantees the safe disposal of Waste Electrical & Electronic Equipment (WEEE), lamps, and all mercury-bearing devices and universal waste. We provide our customers with a Waste Destruction Certificate and help achieve the company’s Corporate Social Responsibility… Show more MADENAT AL NOKHBA RECYCLING SERVICES LLC, is the one-stop solution for your business's recycling needs. we offer complete recycling solutions across various industries throughout the middle east and Africa. Our recycling process guarantees the safe disposal of Waste Electrical & Electronic Equipment (WEEE), lamps, and all mercury-bearing devices and universal waste. We provide our customers with a Waste Destruction Certificate and help achieve the company’s Corporate Social Responsibility (CSR) of keeping our environment clean and green. Responsible for Business development of the company’s recycling services like Electrical, Electronics, and other hazardous and hazardous nature of items. Responsible for carrying out the outward sales of recyclable Items to refinery companies inside and outside of the UAE. Generate leads through the execution of a Business Development plan which involves cold calling, Field visits, and other lead generation through digital marketing. Accountable for operation staffing, operational efficiency, maintenance, and cost control measures. Effectively communicate operating plans, performance goals, and expectations to operation team members. Having proven records for efficiently carrying out the Supply Chain Management (SCM) activities of the company for the smooth functioning of the business operations. Support the business mission and vision by modeling desired behaviors, and communicating and reinforcing key messages through daily activities and interactions. Demonstrating the process of Dubai municipality waste processing services to clients and helping them achieve the Sustainability goals of their company. HIGHLIGHTS: Established a relationship with Dubai Municipality and refinery companies for the destruction of counterfeit and expired products. Tackled Start-Up challenges and managed to achieve 150% of revenue within in a few months of operations. Show less -
Sales ExecutiveAlyousuf Motors May 2015 - Dec 2015DubaiAdvantage Car Rental is a part of the Al Yousuf motor LLC in Primarily into the Leasing Business and caters to the Car and Bus Leasing needs of the Corporate, Free Zone Companies, Car hire companies to name a Few.Role: Responsible for Business development of the Rental and leasing section of the company’s fleets like Saloon / Hatchback cars and Commercial Vehicles. Generate leads through the execution of a Business Development plan which involves cold calling, Field visits, and… Show more Advantage Car Rental is a part of the Al Yousuf motor LLC in Primarily into the Leasing Business and caters to the Car and Bus Leasing needs of the Corporate, Free Zone Companies, Car hire companies to name a Few.Role: Responsible for Business development of the Rental and leasing section of the company’s fleets like Saloon / Hatchback cars and Commercial Vehicles. Generate leads through the execution of a Business Development plan which involves cold calling, Field visits, and Lead generation through digital marketing activities like Facebook, YouTube, email blasts, and WhatsApp by creating promotional creative banners using Photoshop. Following up new business opportunities and identification of new markets and business sectors such as SMEs and Corporates and Individuals to diversify customer base to include industrial, traditional, and non-traditional accounts. Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Work closely with finance, and operations departments to deliver a “seamless service” to the customer. Managing Key Accounts and Building relationships with customers to encourage repeat business and referrals. Identify customer needs and react appropriately while understanding market conditions and local competitor pricing.HIGHLIGHTS: Achieved 80% of Business leads through Online Digital Marketing activities. Initiated the commercial vehicle leasing vertical to corporates and SMEs in the very first month of launch. Boosted customer satisfaction by 50% by implementing methods through Social Media Engagement. Show less -
Sales ExecutiveSuhail Bahwan Automobiles Llc Jun 2013 - Feb 2015Sultanate Of OmanRole: Handling Renault vehicles sales of fleet and retail customers. Responsible to manage and lead the end to end delivery management of Renault vehicles. Responsible for carrying out the pre-sales and post sales activity of vehicles sales. Involved in launching new vehicles in the assigned territory successfully by conducting Road shows, Test Drive campaigns and customer meet events. Coordinating with Credit and Cash department for releasing the sales… Show more Role: Handling Renault vehicles sales of fleet and retail customers. Responsible to manage and lead the end to end delivery management of Renault vehicles. Responsible for carrying out the pre-sales and post sales activity of vehicles sales. Involved in launching new vehicles in the assigned territory successfully by conducting Road shows, Test Drive campaigns and customer meet events. Coordinating with Credit and Cash department for releasing the sales order. Ordering vehicles from Mother warehouse according to customer’s requirements. Co-ordinating with the service team for quick recovery of customer problems and retain the customer for more referrals. Following up with in-bound and out-bound team to complete the delivery process on time. Checking availability and getting discount from HO and delivering the right vehicle to the customer. Knowledge of SAP software in CRM and S & D domain of automotive industry. Held accountable for key corporates and handling vehicles requirement for assigned territory.The Highlights: Managed to get incentives in very first quarter by achieving the desire targets. Received B+ grade in the recent appraisal and got 8% hike in the salary which is above average in SBA standards. Successfully organized mega F3 Rally in sohar with more than 150 participants with the help of marketing team. Consistency in achieving the sales, CRM and RVI targets on month on month basis. Conducted Road shows and Customer meet & Greet Events in the assigned region for prospect generation on every fortnight. Show less -
Manager - Business DevelopmentSymbiotic Infotech Pvt Ltd Apr 2012 - Feb 2013BangaloreRole: Managing and leading entire South Zone for WAP Business portfolio of Symbiotic. Interacting with Manager - VAS on a regular basis and discussing new product deployment and promotional schedules for WAP products in order to stabilize the Business growth. Monitoring WAP downloads of our content on different operators and making a plan accordingly for the maximizing downloads of WAP content. Proposing circle specific contest for client through identification & penetration… Show more Role: Managing and leading entire South Zone for WAP Business portfolio of Symbiotic. Interacting with Manager - VAS on a regular basis and discussing new product deployment and promotional schedules for WAP products in order to stabilize the Business growth. Monitoring WAP downloads of our content on different operators and making a plan accordingly for the maximizing downloads of WAP content. Proposing circle specific contest for client through identification & penetration of new market segments for attaining targets in view to have maximum visibility in the Market. Ensuring packaging of content into different categories like Genre wise, actor wise, season wise, event wise etc. Responsible for launching new & Innovative services and developing marketing & communication strategies via SMS, PCN, CELLINFO or CIDs for generating revenues. Projecting revenues and plan of actions for circles, pitching to operators for promotions of various product lines of WAP Products like Event or Ala cart links, Value Packs and Subscriptions Services. Approving the creative of ATL (Above the Line) promotions like Ads in Print, promoters, poster and standees etc., of our products and services. Interfacing with Various stake holders of Telecom operator (like Technological Partner, CSD team RA team) in order to ensuring the smooth functioning of Business development. Assuring the high quality of the product by doing thorough User Acceptance Testing (UAT) and ensuring the product specification is in place with client’s requirement.The Highlights: Launched WAP services in BSNL South in the short span of time. Conducted Exclusive contest on WAP for various operators and gratifying subscribers of operators exclusively which helped bridging the revenue gap. Shown more than 30% revenue growth in second month of joining by launching the contest. Show less -
ManagerTimes Mobile Jul 2009 - Apr 2012BangaloreRole: Heading and leading entire account of BSNL Karnataka, Chennai & Tamil Nadu, Kerala and AP (BSNL South); previously handling the entire accounts of Karnataka, Chennai & Tamil Nadu circles (All Operators). Interfacing with Manager - VAS on a regular basis and discussing new product deployment and promotional schedules on mother portal i.e. 58888 & 58888XXX. Managing CRBT down loads on different operators and making a plan accordingly for the maximum downloads of Indiatimes… Show more Role: Heading and leading entire account of BSNL Karnataka, Chennai & Tamil Nadu, Kerala and AP (BSNL South); previously handling the entire accounts of Karnataka, Chennai & Tamil Nadu circles (All Operators). Interfacing with Manager - VAS on a regular basis and discussing new product deployment and promotional schedules on mother portal i.e. 58888 & 58888XXX. Managing CRBT down loads on different operators and making a plan accordingly for the maximum downloads of Indiatimes content. Carrying out business growth through identification & penetration of new market segments for attaining targets with a view to optimize revenue between Operators and INDIATIMES. Ensuring packaging of Indiatimes content into different categories like Genre wise, actor wise, season wise, event wise etc. Responsible for launching new services and developing marketing & communication strategies via Auto dialers, SMS, PCN, CELLINFO or CIDs for generating revenues. Projecting revenues and plan of actions for circles, pitching to operators for promotions of various product line of Indiatimes 58888 like CRBT, IVR Indial & Subscription, P2A and A2P. Involved in approving the creative of ATL (Above The Line) promotions like Ads in Print, Radio, Social Media etc., of Our products and services along with Marketing team. Interfacing with Various stake holders of Telecom operator (like Technological Partner, OBD partner ,CSD team RA team) in order to ensuring the smooth functioning of Business development.The Highlights: Recognized as Aspire Award Winner for achieving 110 % bottom line targets. Received approval from Karnataka circle CGM to deploy the OBD Server powered by India times at BSNL Karnataka. Successfully rendered presentations on various service proposals for deployment at circle level desk. Conducted Exclusive contest on IVR & SMS for various operators and gratifying subscribers of operators exclusively. Show less -
ManagerOne97 Communications Limited Sep 2007 - Apr 2009Bengaluru, Karnataka, IndiaRole: Effectively managed entire account of Vodafone Essar South Ltd., (Karnataka Circle) and carried out operational management and re-structuring of existing process to soothe the service team for quality and prompt delivery of products and segmentation of bases for effective productivity. Undertaken in-depth and qualitative market research and analysis of reports about customer behaviour, usage pattern, prospective customer groups and arriving at the strategies based on the… Show more Role: Effectively managed entire account of Vodafone Essar South Ltd., (Karnataka Circle) and carried out operational management and re-structuring of existing process to soothe the service team for quality and prompt delivery of products and segmentation of bases for effective productivity. Undertaken in-depth and qualitative market research and analysis of reports about customer behaviour, usage pattern, prospective customer groups and arriving at the strategies based on the findings. Handled the CRBT down loads on operator and making a plan accordingly for the maximum downloads of all CPs content getting promoted and getting conversions through OBD & IBD. Carried out segmentation and profiling of data bases according to market requirement and running OBD promotions on those bases for better conversion.The Highlights: Significantly increased revenue average by 100 % in the span of 6 months. Holds credit of increasing E1 capacity by two folds within the period of 8 months. Received opportunity to work closing with data mining and market research team for understanding various ways to know the market potential. Show less
Harish Kumar Dhanasekaran Education Details
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First Class -
Computer Technology/Computer Systems Technology
Frequently Asked Questions about Harish Kumar Dhanasekaran
What company does Harish Kumar Dhanasekaran work for?
Harish Kumar Dhanasekaran works for Touchworld Technology Llc
What is Harish Kumar Dhanasekaran's role at the current company?
Harish Kumar Dhanasekaran's current role is Business Development Manager @ Touchworld Technology LLC | MBA, Sales | Marketing.
What schools did Harish Kumar Dhanasekaran attend?
Harish Kumar Dhanasekaran attended Iase Deemed University, Institute Of Business Management And Technology, Kumaraguru College Of Technology.
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