City Head - Operations
Current
Sep 2024 - Present
AeroLeads people directory · profile
Harish Kumar H Email & Phone Number
City Head - Operations
at
Allo Health
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 71%
Who is Harish Kumar H? Overview
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Quick answer
Harish Kumar H is listed as City Head - Operations at Allo Health, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Harish Kumar H.
Harish Kumar H previously worked as Manager - Operations at Medibuddy and Assistant Manager - Operations at Medibuddy.
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Allo Health
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Profile bio
About Harish Kumar H
Results-driven Operations Manager with expertise in optimising processes, managing cross-functional teams, and implementing strategic initiatives. Skilled in workflow analysis, data-driven decision-making, and driving revenue impact through cost optimisation. Demonstrates operational rigour in supply/demand, budgeting, and resource allocation. Strong communicator dedicated to collaboration and delivering high-quality, safe results aligned with company goals.
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11 roles
Harish Kumar H work experience
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Manager - Operations
Operations:- Driving the SLA metric under 10 minutes.- Workflow analysis to enhance operational efficiency.- Key metrics data visualisations and strategic insights to cross-functional teams.- Customer life cycle data management to optimise engagement and retention.- Oversaw daily/weekly operations rigour reports to ensure consistent performance.- Periodically generated and shared customer data at corporate/retail levels, focusing on supply-demand and cost… Show more Operations:- Driving the SLA metric under 10 minutes.- Workflow analysis to enhance operational efficiency.- Key metrics data visualisations and strategic insights to cross-functional teams.- Customer life cycle data management to optimise engagement and retention.- Oversaw daily/weekly operations rigour reports to ensure consistent performance.- Periodically generated and shared customer data at corporate/retail levels, focusing on supply-demand and cost measures.Payments:- Weekly/monthly doctor payouts, ensuring timely disbursal and adherence to TAT.- SOPs and PRDs creation for process flows and audit checks (ISO and internal).- Analysing doctor supply-demand metrics to ensure balanced consult fulfilment.- Generated, visualised, and presented MIS and GMV reports to analyse trends in doctor payouts.- Tracking doctor payouts versus consult flow to control costs.- Analysed Cost Per Consult (CPC) trends, evaluating performance metrics and pay components to reduce CPC while expanding the customer base. Show less
Jan 2024 - Sep 2024
Assistant Manager - Operations
Operations, Claims & Program Management – Consults Transition:- Made strategic decisions to drive the SLA metric under 15 minutes.- Managed customer life cycle data to optimise engagement and retention.- Conducted workflow analysis to enhance operational efficiency.- Planned and executed the consults transition road-map during an organisational merger.- Managed resource allocation, project dependencies, and program risks.- Consolidated and analysed previous year’s… Show more Operations, Claims & Program Management – Consults Transition:- Made strategic decisions to drive the SLA metric under 15 minutes.- Managed customer life cycle data to optimise engagement and retention.- Conducted workflow analysis to enhance operational efficiency.- Planned and executed the consults transition road-map during an organisational merger.- Managed resource allocation, project dependencies, and program risks.- Consolidated and analysed previous year’s internal vs. client claims data to identify revenue leakage.- Engaged stakeholders to resolve discrepancies and implemented loss prevention measures. Show less
Apr 2023 - Dec 2023
Senior Specialist
- Made strategic decisions to drive the SLA metric under 30 minutes.- Monitored SLA, CSAT, and DSAT metrics to improve business performance.
Apr 2021 - Mar 2023
Relationship Manager
- Analysed and sourced data for doctor on-boarding, managing supply-demand processes.- Managed accounts for existing and new doctors.
Feb 2019 - Mar 2021
Sales Specialist
Zoliday.Com
- Managed existing customer base and acquired new customers by addressing their travel needs through cold calling and creating tailored itineraries based on their requests.
Jan 2018 - Jan 2019
Content Associate
Medinfi Healthcare Pvt. Ltd.
- Sourced, updated, and verified clinic/hospital contact details through online and offline channels.
Nov 2016 - Oct 2017
Sales Incharge
Yashila Healthcare Devices
- Managed sales, promotions, and delivery of healthcare equipment for major and minor surgical procedures across clinics and hospitals in South India.
Apr 2015 - Nov 2016
Sr. Sales Consultant
- Part of the Sales/Training team, successfully outsourced customer support and sales processes to external vendors. Handled B2B and B2C sales inquiries through inbound calls.
Jan 2013 - Dec 2014
Hardware Test Engineer
- Designed schematics and tested proto boards; generated test cases.
Jun 2009 - Nov 2012
Service Engineer
Sigma Telesys
- Installed, serviced, and maintained EPABX machines.
Jun 2008 - May 2009
FAQ
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What company does Harish Kumar H work for?
Harish Kumar H works for Allo Health.
What is Harish Kumar H's role at Allo Health?
Harish Kumar H is listed as City Head - Operations at Allo Health.
Where is Harish Kumar H based?
Harish Kumar H is based in Bengaluru, Karnataka, India while working with Allo Health.
What companies has Harish Kumar H worked for?
Harish Kumar H has worked for Allo Health, Medibuddy, Zoliday.Com, Medinfi Healthcare Pvt. Ltd., and Yashila Healthcare Devices.
How can I contact Harish Kumar H?
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