Harish Ramchandani Email & Phone Number

Newark, California, Us

Owner of LucidMotors.com website worldwide

Fremont, Ca, Us

Global AI-powered social commerce platform

Dearborn, Mi, Us

• Led multi-disciplinary teams to drive Ford Motor Company’s digital retailing vision, strategy, business case, and roadmap to sell cars online on ford.com, dealer marketplaces, and 3rd party sites such as Amazon, KBB, cars.com, and more. Performed discovery, current state, future state, build vs. buy, and gap analysis to define overall product priorities and roadmap. Aligned 55+ cross-functional stakeholders across 20+ departments towards a common goal and KPIs. Streamlined the organization structure to support the new digital retailing product offering. Partnered with BCG, Acxiom, and other consulting firms to perform deep customer research and competitive market analysis. Developed cross-channel go-to-market strategy and enabling features across customer lifecycle Shop > Buy > Own.• Managed 10+ cross-functional teams to successfully launch Lincoln Motor Company’s digital retailing product, Click-to-Purchase, which allows customers to buy cars online in three easy steps from Lincoln.com. Built high-performing teams of product and technical program managers. Interviewed and hired nine external vendors per their technical specialties. Led cross-functional and globally distributed teams to launch the product on time and within budget.• Collaborated with Ford’s Innovation Lab and identified 20+ forward-looking market opportunities to help roll out new products & services for Ford and Dealers. This included emerging business models and technologies such as ford-owned used car marketplace, self-driving cars, ride-hailing, car-sharing, AI/ML, AR/VR, and mobility services.

Dearborn, Mi, Us

• Drove Ford’s CRM product strategy, solution, and roadmap. Collaborated with 15+ departments to build “Single View of the Customer” to deliver a delightful experience across all customer touchpoints.• Led the launch of the Consumer Marketing product for Ford and Lincoln dealers. Hired five vendor partners through the RFP process. Built an internal program management team to lead the overall delivery effort and build consensus with dealer groups, Ford departments, and cross-functional teams.• Developed Ford’s digital transformation strategy, operational models, and roadmap.• Established systems, processes, people, tools, architecture, and frameworks for the NextGen technology platform powering Ford’s B2C websites and apps, including Ford.com.

• Led profitable growth of Product & App Development practice in North America and India.• Managed directly 400+ global consultants, product managers, technical architects, and software engineers.• Collaborated with business development teams and launched new product offerings, best practices, processes, and talent in the practice.

• Provided digital technology program management services to 10+ clients including Blue Cross Blue Shield of Michigan, Burns & Wilcox, GM, Ford, Daimler Chrysler, and more.• Designed an innovative “offshore-onsite” global delivery model to improve the cost-effectiveness of custom software products.

• Led the development of reusable technology architectural frameworks for B2C, B2B web application development, data warehousing, mobile, and enterprise solution.

• Led a team of five software engineers to deliver an innovative telecom messaging system.• Collaborated with the internal sales team on client RFP responses and SOW creation.

Dublin 2, Ie

• Developed a web portal product for insurance agents using Java EE technologies. Performed software planning, analysis, design, and development.• Designed next-generation satellite communication software product.

Mumbai, Maharashtra, In

• Analyzed business & technical requirements for a custom supply chain software application. • Developed reusable software modules using Java and Oracle database using SDLC processes

Master Of Business Administration (Mba)

Master Of Technology

Bachelor Of Engineering, Engineering