Harish Venkat Email & Phone Number

Chennai, Tn, In

Kumbakonam, Tamil Nadu, India

Kumbakonam, Tamil Nadu, India

Chennai, Tamil Nadu, India

Dunedin

To establish and drive the financial targets of the branch whilst leading a team and promoting a positive, commercial working environment.• The role involves communication, constructive leadership skills, a high level of motivation to succeed and a passion for retail.Currently handling the Skinny combo plans selling with hand Sets.• Responsible for implementing marketing strategies• Promoting companies brand image by strategic sales technique and customer relationships• Contributed to the achievement of sales, profit and budgets, within an assigned territory, through the provision of leadership and support to sales agents and branch manager• Identify local business opportunities which will maximise cost effective sales• Actively contributed in fostering of good relations with various industry staffs and associated interest groups e.g. customers, merchandisers, warehouse agents and contact centre agents.• Maximise business to consumer’s sales opportunities within related industries through active direct sales and servicing of existing and new clients• Identify and recommend business development opportunities in the assigned territory in conjunction with senior management• Achieve budgeted sales targets, contract administration and customer support of new business activities. Responsible for sending the sales reports , Scheduling for the zone , payroll activities, and report to regional manager .• Ensure a high standard of service to existing and prospective new business activities• Contribute to the retail sales budgeting process. Provide field-based information relating to sales, expense and capital requirements for the ensuing period

Auckland, New Zealand

• Focused on both existing and acquisition customers • Coached temps on how to entice customers to upgrade and/or adopt Spark products. • Conducted market research to improve products and services. • Collected data on competitors, pricing, sales methods and distribution. • Provided feedback and suggestions on Spark’s marketing promos and advertisements also developed understanding in regards to customer feed backs and complains.• Achieved and exceeded sales targets MOM • Highest Broadband/Prepaid/Post-paid Rep of the month Sep-Feb• Client base building by lead generation and cost management Team Leader – Spark Direct Sales / Trainer Spark Direct Sales December 2016 – Mach 2017 Spark NZ, Auckland • Inspire every team member and develop to perform productive outcome. • Determine the duties and responsibilities of Reps in a team in the basis of sales and leadership. • Evaluate the individual performance of each team member and motivated them to perform even better and report to Team Lead for Coaching/Training. • Work with training workshops to improve the performance of the members who lag behind in terms of performance and productivity.. • Analyse the assigned targets and cascade targets to the members reported by Team Leader. • Training Spark Direct Sales- Ongoing▪ Implement/Create all training modules to Reps –working with OM and TL▪ Serves as lead of training for management team▪ Trained staffs during December and January @ JBHiFi on Spark retail stores in CRM and Sales. ▪ Works with the Training Development Manager to create new courses and evaluate existing ones.Projects Handled:Upgrade New Zealand Wireless Broadband (UPNZ) – Ongoing • Giving demonstrations on the use of products before launch to Reps• Testing UPNZ Products to give feedback to top management • Launched the I Base forms for signups on I-pads to entire Direct sales team, 100% success leads us to increase in sales.

Auckland, New Zealand

• Generates medium and long-term pipeline of ‘best fit’ new business opportunities through effective researching, cold-calling and referrals• Client base building by lead generation and cost management• Coordinate and influence internal resources to achieve outcomes required to win deals• Generate new business SME and generating additional business from existing customers• Managing & developing relationships with prospective & existing customer • Extend and implement business development leads strategies • Maintain and strengthen portfolio of the customers• Client base building by lead generation and cost management – Cold Calling/Warm Calling • Handling bills and other financial transactions related to the sale of products Follow up with Clients for payments and Customer Satisfaction.Develop and establish the need of customer by understanding their printing needs and up-selling the product were ever possible.Regularly does Sales training and brainstorming the new product and existing product. Training the team includes the meeting, customer satisfaction, up-selling and closing the sale.Identify and develop relationships with key influences and stakeholders. Always acts as a one point contact to the customer.ResponsibilitiesDevelop relationships with key existing and new customers. Pro actively identify new business opportunities in line with the product offering.Maintain an in-depth knowledge of products and services.Monitor competition, competitive issues, and products related to the printing market Monitor industry developments relating to potential business opportunities Identify new opportunities for growth within existing clients in conjunction with the Account Management team Develop and managing a sales funnel of active opportunities Opportunity assessment and business development Closing sales, tracking the order and payment process. Formulate new promotional activities and train sales team.

Auckland, New Zealand

Responsibilities:Maintained the strong compliance and integrity in line with the company Developed and maintain key strategic customer relationships. Maintain an industry presence and develop industry expertise via key industry events.Move around to business and promoted the project and handled the cold calling Achieves the weekly sales targets with team and individual sales.Attend weekly sales meeting with individual and team report.Increased and maintained the customer volume growth.Ensure all documentation is brought to the office in a timely manner. Major Achievements:Consistently contributed to the successful coordination of sales and promotions by providing a high level of service across a wide aspect of business.Regularly receives customer and managerial commendations for providing a high level of service and support and maintaining a strong reputation of professionalism.Gained valuable and practical New Zealand work experience, as well as practical Multi-tasking and face-to-face customer service skills.Achieved weekly target on time and recorded the team salesMaking out bound call for (B2B )Sales and (Door to Door)sales for Mercury energy customers.Achieved and exceed target oriented sales on day today work. Attended the passion at work and sales training Week report meeting with team leader cold calling and customer feed back training , credit checking . Major Achievements:Awarded with recognition for the best employee of the month.Best customer service award of the week.Due to high levels of ongoing performance and excellent technical problem solving skills, promoted to Customer Support Supervisor.Further developed knowledge and technical skills in various network products, and gained practical experience Also gained the sales management skills from the team and which helped me to improved the knowledge on sales training.

Puducherry Area, India

Develop , implement , process measurement and monitor training programs with in the GRT group of hotels & Resorts. Developed E- Learning Software and modules and updated for the group of hotels, for the employees and Mangers benefit for on going learning time to time Planning the implementation and facilitation of activities and events, budget spending, material production and distribution and conducting performance evaluation and orientation session. Conducting H.R interviews and selecting the candidate for all the departments at hotel Job orientation and conducting the induction training to all the employees Created different modules to every department for staff training Created the module for the E-learning programs for all the levels .Campus recruitment with different colleges and trained the student on high level of standards.Major Achievements:Specialised in different areas of training staff and created many modules for training.Being the head of the department evaluated the performance appraisal for all the staff Created a module for the Group Called “The Promise of more” which deals with the ethics, code of conducting, mission and values of group.

Chennai, Tamil Nadu, India

Executing daily operations to perfection.• Responsible for daily food and beverage operations of the restaurant and smooth functioning of the department.• Active involvement in sales and marketing initiatives to promote the events and food festivals at the hotel restaurants.• Coordinating with the other departments of the hotel for operational requirements for quick and efficient service to the guests. • Ensuring that profit budgets are met by pushing sales and cost controls..• Supervising daily restaurant operation and ensuring smooth functioning

Bengaluru Area, India

key Deliverables * Handled guest checking acted as one point contact for overall operations. ; * Managed checking guest's room prior to arrival and ensuring all guests preferences and met and done. ; * Handled in-room check-in and check - outs. ; * Meeting with guests' requirements, feedbacks and comments. ; * Looked after special turn down services for V.I.P and long staying guests.Notable Attainments * Maintained the brand image of the hotel by brewing proper attitude amongst the team members.COMMENCED CAREER ,

Chennai Area, India

Industrial Exposure Training.

Bengaluru Area, India

Industrial Exposure training

Master'S Degree, Business Administration And Management, General

Activities and Societies: Post Graduate Affairs Officer, AuSMMaster of professional business studies - Management Advanced Human Resource.

M.B.A., Hrm

Human Resource Management Training and development Sales and marketing Event management

Bsc, Hotel Management

Activities and Societies: Student Chairman for the Hotel Management.Hospitality management Customer service Compliant management pre.