Haris Tabassum Email & Phone Number

Pakistan

Karāchi, Sindh, Pakistan

Enabling new group businesses in their compensation & benefit strategy, learning & development modeling, job profiling and engaging talent from respective markets. Includes Executive profiles as well. HR compliance & business partnership for established group businesses. Standardization & institutionalization of corporate HR processes and ensuring best practices. Modernization of HR outlook at group companies transferring legacy payroll system to modular HRIS by designing & developing structures & data generation, system enhancement with training & updating tech setup across different group companies.HR analytics & improvement suggestions to businesses & management w.r.t. talent, cost, parity, engagement & structuring etc. Diversity initiative, internal performance recognition initiatives, leadership training initiatives & CSR initiatives through business HR teams.Internal & external stakeholder management while collaborating with Business Heads, Business HR leads, Directors & service providers.

Karāchi, Sindh, Pakistan

• Human Resource Workouto Transforming traditional personal & governance department into Corporate HR Wing o Developed Specialized Functions of Total Rewards (Performance, HR Financials & Service Delivery), Talent Management and Learning & Development (eLearning & Structured Development Programs) at Center of Excellence with network reach at Zonal level through HR Generalists.o Re-designing HR Management System in close coordination of IT Department.o Partnering business with talent fitness, HR cost optimization, process & policy driven practices.o Employee engagement and development activities at network level.• Organizational Development Workouto Moderated, Developed & Implemented Shared Vision 2030 exercise for the organization with complete revamping organogram from horizontal to vertical base with development of verticals and placement of Talent with proper KRAs, timeframes and milestones. o Developed Commercial, Operational & Financial wings w.r.t. authority matrixes and departmental hierarchies in close relation with Vice Presidents of respective wing.o Structured & developed specialized function of Business Support division comprised of Admin, HR, IT, Procurement & Security. Organized it under Vice President Business Support. o Mass Hiring projects, Technical hiring projects & Executive hiring were conducted on as required basis.o Cultural, diversity & engagement initiatives which include but not limited to female ratio in ranks & facility development at organizational level, internal learning forums, structured training programs for operations and vendors like Daraz. o Re-designed and successfully implemented performance management system at organizational levelo Re-designed and implemented HR financial system with grade wise benefit distribution for entire workforceo Covid vaccination campaign across 10 station nationwide for 100% employee base.

Karachi

Karachi

Introducing & institutionalizing best practices: HR business partnerships, center of excellence and employer-employee relationship managementSOPs, policies, performance management, STP & talent management frameworks, HC rationalizingImprovement HR system, reports, dashboards and developing smart workflows

Karachi

o BPR of departmental exercise & functions by developing specialized functions & including new competencieso Establishing good governance across board with standardized workflows, documentation & authority matrixeso Introduction of people’s analytics in system wi=hcih included TA, Performance, Engagement & Development areaso Position based KPI driven quarterly performance appraisals with 85% quantifiable and 15% qualitative KPIso 5 layered Structured Training Program with level-3 Kirk Patrick's model implementationo Standardized manuals and presentations on SOPs, policies, organizational, core business knowledge, soft skills and HSE and security.o Curricular, co-curricular and extra-curricular activities across network with help of regional teams.

Karachi

o Facilitated the process of “Business Family Visioning & Chase Up Corporate Visioning” process with consultants.o Sustainable in-house training programs on professional and behavioral skillset development through HR trainers and battery of in-house operational domain experts (trained through 3 level train the trainer program)o Base work of developing first Retail Owned Specialized Learning Center for Modern Retail Trade & Management Education through career path based structured training programo Standardization of organizational learning with Retail Operations, Commercial Trade & Business Support officeso Leading project team member for the Oracle EBS Project for HR by correcting and finalizing all AS IS & TO BE processes and workflows for Corporate HR Information system.o HR Analytics for TA, Performance, Service Delivery, Learning & Development and Payrollo Development and process improvement for TA, Service Delivery, Performance Development, Organizational Development & Employee Engagemento Heading Organizational Employee Engagement Activities which included internal employee contributed e-mag, sports events, regional meetups, excursion activities and open learning & dialogue forums.

Karachi

Learning & Development • Standard New Hired Training• Structured Training Program for Business Operations (Quick Service & Full Service Restaurants)• Leadership & Career Path Trainings• Standard Manual Development • Team Meets • Training Facilitation and development of contentOrganizational Development Assignments• Policy Framework development• Development of structured HR department with lean approach• HR Workflows• Job Descriptions through Human Job Analysis • Hybrid Performance Appraisal mechanism in absence of above major ingredients• Balance Score Cards for all JDs – Implementation phase from January 2016 (phase 01 – completed)• System for Performance Management System• Developed reward systems for business operations

Karachi

• Head HR & OD (management hand shake period) - Jun 2014 till Oct 2014• Sr. Learning & Development Business Partner - Jan 2014 till Jun 2015• Manager Training - May 2011 till Dec 2013o Developed Learning & Development function from scratch and institutionalized it with structured training programs for operational, tactical & strategic layer. With development of pre-training, training and post training functional teams, content and assessment mechanisms.o Developed content, trainers battery and learning intranet portal for the organizationo Developed and lead internal graduation program “Rising Star” with OD team.o Developed and lead MTO induction and development program.o Developed, conducted & evaluated assessment centers for MTOs and Internal Graduate Programo Enabled Organizational Effectiveness team as front end operational wing for their projects. o Developed & launched T360 Master Trainer Program, one of it's kind with pre-work, intense training sessions and post training assessments. Online orientation project, online academy, learning centers and logistics & leadership commercial training wing were few interesting projects upon which Learning & Development Team is worked upon.o Lead HR department in handshake period during management change in 2014.o Presented organization at public forums like Learn Fest 2013, educational seminars, HR handouts & talent shows.o Helped revamping Octara with help of their management.

o Assisting National Manager Training & Development for all regional activities as senior regional trainer and leading nationwide assigned projects. Developing training unit as inbound commercial department.o Regional Responsibilities Include but not limited to Performance analysis, training needs assessments, designing & implementing all training routines for all Regional Customer Service Centers, Franchise Channel, Customer Support Department, Retail Channel and Sales & Distribution Department.o Nationwide Assigned Projects handled, Development & Implementation of Structured Training Program (STP) across all customer touch points, Content development for all soft skills training activities, Training of trainers for product & soft skills trainings, CS Standardization program implementation at Franchise Channel Nationwide.

Karachi

Reporting to Regional Manager QAST, joined Mobilink in Regional Team in 2006. Worked directly with HO team for development of Quality Assurance, Training & Standardization Department to support all customers touch points in South Region. I was the first professional induction who played major role in team development, developing structured reporting structures, implementation of head office strategies and leading soft skills training while being the part of operations team. For my initiatives, system driven approach and operational leadership achievements I was award with Century Club Award 2007 by Mr. Zohair Khalique (CEO Mobilink GSM) in annual dinner. In addition to this there are several performances driven awards were given during the tenure at Mobilink. Work include but not limited to Call Center, Support Office, Retail and Business Support departmental soft skills and operational trainings, training other team members on standard training concepts, improving their analytical and data driven decision making skills, report and training development skills. I was given opportunity to attend multiple training opportunities from which 8th Habit from Stephen Covey & Care & Growth Model from Schuitema Pakistan.

Reporting to General Manager BA Group. Leading the team of 15 which include faculty members, office executives and marketing staff. Responsible for center's business and heading personal development training routines. Resigned from job because of conflict on major business principles with management of BA Group.Awards & Recognitions:Best Center Manager Second Quarter 2005 on achieving maximum business targetRecognition Shield for Guest Speaker on behalf of Tech Expo 2005 ManagementService Recognition Shield for conducting first ever soft skills training of Capital City Police

Managing www.mystiqueasia.net & idukan.com for parent concern.Managing development team & customer service team

SEO for client websitesTraining of client side IT teams

Mba, Business Studies

Certified Ppa Practitioner, Hr

Activities and Societies: Personal Profiling through Thomas Assessment Tools

99Th Pma Long Course, Warfare Initial Cadet Training

Activities and Societies: Combat Training for Armed Forces

F.Sc., Pre Medical

Activities and Societies: Pre Medical Education

Metriculation, Science

Activities and Societies: Science Club, Sports Club, Writing Club & Poetry Club