Harith Miles Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Leasing and touring high end apartments. Giving award winning customer service, with a smile.

Dallas/Fort Worth Area

• Plan and manage unit operations to achieve program and regional objectives for service delivery by monitoring caseloads and budgets, consulting with staff on case related issues, approving leave, and holding individual.
• Manage and develop staff through unit in-service training, field visits with staff, review of performance data, individual conferences, and agency sponsored training.
• Interpret program policy and procedures to unit staff, and the public.
• Evaluate unit performance through case readings, computer reports, and observation of unit operations to ensure compliance with policy.
• Develop and maintain effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.

Dallas/Fort Worth Area

• Coaching & developing team of agents, to be the Call Center leaders of tomorrow.
• Maintained a general cross-functional knowledge of the other specialized areas to handle call volume overflow and contribute to department goals.
• Supervised a staff of 16 adults.
• Was always visible/accessible to answer questions of staff and callers
• Take calls that your agents can't handle and be available when an agent appears to need assistance.
• Monitor queue and track inbound calls.

Dallas/Fort Worth Area

• To design and create graphics that meet the specific guidelines of commercial or marketing needs, such as displays, packaging or logo design.
• To utilize a variety of media in order to achieve the desired artistic or decorative effects.
• Prepared work to be accomplished by gathering information and materials.
• Completed projects by meeting deadlines, and coordinating with outside agencies, art services, print vendors, etc.

Dallas/Fort Worth Area

• Trained, developed, and supervised an overall staff of approximately 75+ adults at Parkland Hospital and Children's Medical Center of Dallas' parking and transportation services.
• Balanced immediate and long-term objectives of hospital facility ground transportation programs; managed and drove business deployment activities; kept project goals and objectives aligned with business strategies..
• To project plan and develop parking facilities and projects; managed planning activities and details of the work unit functions, policies, programs and services of hospital parking and transportation programs for.
• I served as liaison to stakeholders, government agencies and hospital tenants.

Dallas/Fort Worth Area

• Inventory management to ensure loss prevention and shrinkage issues were minimized through conducting daily inventory checks.
• Implemented employee staffing and training's.
• I was responsible for hiring people with the right attitude and skills for a high volume retail store sales environment.
• I handled Customer Complaints and Inquiries.
• Sales and Revenue Management to increase customer loyalty to gain maximum profits through sales and revenue.
• Formulating Advertising and Marketing Policies to formulate attractive advertising and marketing policies to attract customers and enhance sales and promotion in the community.

Dallas/Fort Worth Area

• Educated Special need students with emotional and behavioral disabilities.
• Maintained accurate and complete student records, grade sheets, and prepare reports on children and activities, as required by laws, district policies, and administrative regulations.
• Taught socially acceptable behavior, employing techniques such as behavior modification and positive reinforcement.
• To prepare materials and classrooms for class activities.
• Developed pupils’ academic, mental, and physical well-being while guiding them with various life problems that they may encounter.
• Established and enforced rules for acceptable classroom behavior.

Dallas/Fort Worth Area

• Examined data and analyzed departmental purchase requisitions for national store Inventory replenishment and tracking of shipments from vendors
• Contacted departments or various stores to clarify or complete information; determined methods to process requisitions based on dollar amounts, timeliness was required
• Reviewed existing open contracts, and competitive bids.
• Handled purchase orders to pay out for inventory replenishment's over $95,000 or more
• Identified and selected vendors to procure requisitioned commodities
• Met corporate criteria such as price, quantity, quality and delivery dates, and placed reorders

Bachelor Of Science (B.S.), Multi/Interdisciplinary Studies, Special Education, 3.8 Gpa

Activities and Societies: Kappa Alpha Psi Fraternity Inc.Held several offices and positions during my tenure at the college. Was an active.

High School, Business/Managerial Economics, Honors

Activities and Societies: Athletic Department, Student Council, International Baccalaureate, Theater Department, Music Department