Haritha H Email & Phone Number

Bengaluru, Karnataka, India

* Completing and documenting assigned work in accordance with EY quality standards, achieving the desired results, and accepting responsibility for any errors or omissions; taking part in process improvement initiatives; sharing and communicating ideas to improve work in progress, highlighting issues to Seniors.* Proactively bringing up technology-related problems with seniors offering assistance, prepare adhoc reports, Timely reporting of activities when needed.

Bengaluru, Karnataka, India

* Assist clients in preparing and reviewing immigration applications, petitions, and supporting documentation to ensure accuracy and completeness. (Permanent Residency) filing services for Canada and Australia and job search assistance across multiple countries.* Monitor the progress of client cases, proactively communicating updates and addressing any issues that arise. Gather client feedback to identify areas for service improvement and contribute to the development of best practices.

Bengaluru, Karnataka, India

* Develop and maintain strong relationships with clients, acting as their primary point of contact for immigration matters. Provide expert advice and strategic guidance to clients on immigration options, compliance, and regulatory changes.* Manage complex immigration cases, ensuring all documentation is accurate and submitted within deadlines. Identify opportunities for expanding services, generating new business, and enhancing client satisfaction by staying updated on immigration laws and policies, ensuring compliance and advising clients on best practices.

Bengaluru, Karnataka, India

* Engage with customers through phone, email, and in-person, providing assistance with bookings, inquiries, complaints and other services. Offer accurate and timely information regarding flight schedules, check-in procedures, baggage policies, and other travel-related queries.* Work closely with colleagues in other departments, including operations and ground staff, to ensure seamless service delivery. Address and resolve customer issues and complaints efficiently, maintaining a positive attitude and ensuring customer satisfaction.* Handle challenging situations, such as flight delays or cancellations, with professionalism and empathy. Maintain accurate records of customer interactions, transactions, and feedback.

Bachelor Of Business Administration - Bba, Aviation/Airway Management And Operations

Airline Customer Service