Haritha V Email & Phone Number

Tamil Nadu, India

Chennai, Tamil Nadu, India

• Executing tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers• Identifying gaps and driving improvement/ optimization initiatives that works toward a metric improvement within processes/functions at site level• Developing processes or tool components with documented SOPs for new processes or activities undertaken by the function• Partnering with the Vendor Management Team and managing the vendor relationship by… Show more • Executing tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers• Identifying gaps and driving improvement/ optimization initiatives that works toward a metric improvement within processes/functions at site level• Developing processes or tool components with documented SOPs for new processes or activities undertaken by the function• Partnering with the Vendor Management Team and managing the vendor relationship by championing the vendor’s needs at Amazon• Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors• Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience• Driving continuous improvement and contributes to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area and owns specific action or change• Working with internal Amazon teams to improve operational aspects of their business in providing a great consumer experience• Supporting the launches of new programs, categories and features• Metrics Management through regular reviews and delivering specific metric goals against targets • Mentoring and guiding Associates and Sr. Associates to manage quality, improve process efficiency, conceptualize, design and deliver trainings to the team Show less

Chennai Area, India

• Work with the vendors from the time of launch at Amazon to ensure they are operating efficiently on our tools• Work with the vendors/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow• Execute tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers• Implement and track metrics for recording the success and quality of their products• Develop… Show more • Work with the vendors from the time of launch at Amazon to ensure they are operating efficiently on our tools• Work with the vendors/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow• Execute tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers• Implement and track metrics for recording the success and quality of their products• Develop and lead strategy for all vendor negotiations on an annual basis and also lead monthly and annual business reviews. • Cross functional collaboration on systems and processes to support business needs. • Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification• Experience in providing support for data collection, preparing reports, exercising push back & realignment of expectations with multiple stakeholders Show less

• Perform quality checks on the books and qualify user experience for content viewing on the Kindle device and the website.• Perform analysis on the audit process of books• Understand software product development and testing processes and learn exclusive tools not commonly found in the industry elsewhere• Analysis of manuscripts and electronic files, coding (mark-up of data) and resolving coding errors, manuscript editing, editing of content, proofreading and copy reading, quality… Show more • Perform quality checks on the books and qualify user experience for content viewing on the Kindle device and the website.• Perform analysis on the audit process of books• Understand software product development and testing processes and learn exclusive tools not commonly found in the industry elsewhere• Analysis of manuscripts and electronic files, coding (mark-up of data) and resolving coding errors, manuscript editing, editing of content, proofreading and copy reading, quality control and verification.• Working on shop floor environment to meet daily, weekly and monthly targets• Ensure quality and timely delivery of e-book editing, quality check and other works• Responsible for accuracy and completeness of work product Show less