• Assisted and gained hands-on experience in major repairs, demonstrating proficiency in using workshop equipment and machines.• Establish standard repeatable practices to maintain customer satisfaction percent.• Maintained detailed records of repairs, parts used, and hours worked for accurate documentation and reporting.• Worked directly with customers to explain repairs, answer questions, and provide recommendations for preventative maintenance.• Participated in training sessions to stay updated on the latest automotive technologies and advancements.• Executed routine maintenance and diagnostic procedures on various vehicle makes and models.