Muhammad Harith R. Email & Phone Number

Singapore

•Creating invoices monthly for business and making sure invoices are accurate with no discrepancies.•Creating payroll for monthly salary for about 62 staffs including adjustments such as lateness deductions, staff leaves, unpaid leaves, annual leave encashment, along with overtime and work on rest day using company paid online system.•Processed monthly CPF payments, verifying contribution amounts and ensuring compliance with CPF contribution rates.•Recruiting candidates that fulfils requirements set by employers into the company by checking their background, qualifications, and skills to ensure they are qualified, along with making employment agreements for the newly hired by the company.•Giving strategic advice on company’s policy to improve the current company policy to ensure compliance with rules and regulations.•Analyzed and polished customer survey information, creating clear graphs and tables. This empowered business decision-making by providing a data-driven visual representation of customer feedback.

Christchurch, Canterbury, New Zealand

• Educating clients on their coverage options, using customer relationship management skills to ensure customers were happy with the service.• Reviewing claim files to determine whether claims should be paid, and explaining the reasons for any denials, using clear verbal and written communication to ensure smooth experience for customers and they can understand the claims process.• Following up with clients to make sure they receive the services they have been promised by the insurer, using attention to detail and critical thinking skills, resulting in high customer satisfaction by solving problems faced by customers.

Christchurch, Canterbury, New Zealand

• Created strong customer relationships with customers in the payments line, using customer relationship management skills to ensure customers were happy with the service.• Performing administrative and clerical tasks, such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts, using clear verbal and written communication to ensure smooth experience for customers.• Processing, verifying, and posting receipts for goods sold or services rendered, using data entry, attention to detail and problem-solving skills, resulting in high customer satisfaction by solving problems faced by customers.

Hornby, Canterbury, New Zealand

• Analysed business database to produce important graphs that indicate the number of mistakes made by employees in the production process, which results in productivity improvement.• Completed purchase orders, admin, and clerical duties using data entry and attention to detail, so that all information is correct, and tasks completed without error.• Created a spreadsheet with Excel formulas for the list of Fixed Assets running costs for the Engineering department, using advanced Excel skills and pivot tables so the spreadsheet can be viewed easily.

Dunedin, Otago, New Zealand

• Data entry administrator, managed claims in the surgery department, approved/assessed claims, and clerical duties.• Communicate through multiple stakeholders of the company, using clear verbal and written communication, to make sure clients are updated about the status of the claims, whether approved or assessed.

Dunedin, Otago, New Zealand

• Analysed data from a survey of around 550 respondents for thesis use, using skills such as advanced Excel formulas, data analysis and attention to detail, and categorising responses into their respective classes to gain critical insight from the surveys.• Produced around ten charts and graphs displaying statistical data using advanced Excel skills, which helped achieve a conclusion for a research paper.• Organised thesis grammar and ensured the flow of the thesis was understandable.

Bachelor'S Degree, Accounting

Graduate Diploma, Accounting

A Level, Commerce

High School, Science

Activities and Societies: Archery, Research & Development