Harjaap Singh Email and Phone Number

• Provided clean and timely customer service to DIY customers and contracted professionals using a will call/delivery system• Employed interpersonal skills to address customer service issues, including determining theseverity of the problem and providing resolution• Leveraged time management and prioritization skills to increase productivity while maintaining attention to detail and delegating tasks to team members• Created and handled customer orders and generated sales leads- Employed interpersonal and communication skills while resolving 50+ customer queries and issues over the phone and in-person each day

• Managed a group of more than 20 students for successful networking between Accounting Society members and accounting professionals• Conducted outreach to all accounting students at CSUF via email and social media posts• Collaborated with 4 chair members to layout an appropriate plan to conduct 16 networking events• Addressed inquiries from members and firm professionals about the event details

-Exhibited ability to self-motivate and scheduling time most according to peak hours for orders-Constructed potential cost-benefit analysis chart to optimize cash flow and increase efficiency-Implemented customer service strategies resulted in increased customer satisfaction-Researched thoroughly peak hours and areas with higher numbers of orders to get the most benefit out of every trip