Harjeet Singh Email and Phone Number

Accomplished I.T. professional with over 20 years experience in service delivery and customer focus.Using ITIL methodology to ensure all production systems are supported and maintained according to client standards and requests for amendments/enhancements are properly authorized and implemented in accordance with change control standards.Resolve SEV 1 and SEV 2 system problems independently or by coordinating resolution with software/hardware vendors or appropriate in-house experts.Self directed and motivated to provide excellent service with highest quality standards. Strong communications skills with operations staff and senior managers on both technology and business sides.Able to work with virtual teams worldwide and deal with rapidly changing, high demand environments.