• Devote time to voluntarily educate and mentor over 20 adults on the sacred teachings of Sikhism's holy scriptures during weekly sessions.• Proficiently lead these educational sessions with a strong emphasis on professionalism and a flexible teaching approach, catering to the diverse needs of participants.

Delivered high-impact projects of high significance, contributing significantly to the overarching Restoration and Renewal of Parliament initiative. Covered end-to-end projects including relocations, general elections, cabinet reshuffles, and led large scale decants and building decommissioning, heading towards the refurbishment of the Palace of Westminster. ● Demonstrated exceptional acumen in stakeholder engagement by collaborating closely with key stakeholders, delivery partners, and discerning customers to ensure the meticulous representation and end-to-end delivery of their requirements, aligning seamlessly with the unique Parliamentary prerequisites.● Ensuring value for money and timely delivery throughout, identifying risks and putting in place longer term cultural and other changes.● Managed and facilitated delivery of multiple projects by using established and newly developed networks, planning, scheduling, providing appropriate assurance, managing interdependencies and allocated resources, and transitioning into business as usual.

Proficiently led and directed a high-achieving team of 12 project managers, cultivating a collaborative environment and uniting diverse talents toward a shared objective: the successful deployment of a new IT system across 25 branches. Successfully orchestrated the entire project lifecycle, from initial conceptualisation to seamless implementation, ensuring flawless integration and optimal performance. Skilfully coordinated project activities, managed critical dependencies, and executed synchronised efforts to consistently meet project milestones, delivering on time and within budget. • Collaborated closely with key stakeholders, including department leaders and union representatives, to define project scope, objectives, and success criteria.• Conducted thorough risk assessments, proactively identifying potential roadblocks, and implementing effective solutions to ensure project success.

Successfully spearheaded the establishment of a new internal data centre, orchestrating the seamless transition from external hosting to internal hosting. Collected and analysed data to guarantee the effectiveness of the migration process. Actively collaborated and maintained open lines of communication with in-house teams, stakeholders, and vendors, ensuring a continuous and smooth exchange of critical information. Monitored promotional initiatives, resulting in heightened brand awareness and market presence. Additionally, conducted a series of impactful meetings with senior stakeholders to comprehensively discuss project progress and ensure alignment with strategic objectives.● Led a project and successfully transferred data into internal database from external database.● Presented strong management qualities and oversaw 40+ applications infrastructure from scratch to end.

I was responsible for supporting the development and implementation of compliance and governance frameworks within the organisation. I collaborated with various departments to ensure adherence to regulatory standards and ethical sales practices, conducted regular audits, and provided training and guidance to sales staff.• Developed and Implemented Compliance Policies: Assisted in creating and enforcing comprehensive compliance policies and procedures, enhancing the company's adherence to regulatory standards.• Conducted Regular Audits: Performed systematic audits of sales activities and documented findings, leading to a 20% reduction in compliance breaches.• Led Training Initiatives: Developed training materials and conducted sessions for sales representatives, improving their understanding of compliance requirements and ethical sales practices.

Provided excellent customer service by dealing with telephone enquires, complaints and refunds. Delivering written and verbal services, by sending out formal apologies or information out to customers and speaking to customers in a polite and calm manner.Provided flexibility as I happily moved to another department for a period when they needed support.