Harjot Singh Email & Phone Number

Victoria, British Columbia, Canada

•Top 3 district performer in sales, consistently exceeding targets and driving revenue growth.•Built lasting client relationships, leading to repeat business and valuable referrals.•Ranked 4th in Canada for used units sold, joining the President's Circle.•Exceeded sales targets by 15% through strategic client engagement.•Maintained a 28% closing ratio, outperforming the average by 8%.•Spearheaded a team initiative to enhance digital sales tools, increasing monthly revenues by 20%•Generated and managed sales pipeline through cold calls and inbound leads.•Addressed objections with active listening and strategic communication for successful outcomes.•Closed high-value contracts, navigating complex scenarios to secure favorable agreements.•Negotiated fleet sales contracts with major corporations.•Averaged perfect 5-star ratings on Customer Survey Index by Mercedes Benz Canada.•Boosted client retention by enhancing relationship-building strategies.•Optimized sales workflow, increasing efficiency and customer satisfaction.•Implemented innovative sales tactics to penetrate new market segments.•Maintained meticulous records to streamline client follow-up processes.

Vancouver, British Columbia, Canada

•Met or exceeded all quotas, resulting in a 30% revenue increase over 12 months.•Cultivated relationships with new customers to achieve sales objectives and provide insight into new features, and options.•Created and maintained comprehensive project documentation/ reports ensuring quality requirements are met.•Fostered and executed marketing and advertising campaigns by analyzing Sales forecasts•Scheduled promotional presentations, maintained an annual project calendar, and ensuring deadlines are respected.•Met with clients to understand requirements and explain project outcomes, fostering strong relationships.•Coordinated, edited, and optimized any material concerning advertising, branding, and marketing•Monitored and maintained customer retention throughout market•Pioneered new sales channels, expanding market reach.•Introduced innovative customer retention strategies, bolstering client loyalty.

Mississauga, Ontario, Canada

•Managed multiple store locations, ensuring smooth operations and addressing challenges effectively.•Oversaw inventory management, reducing discrepancies and ensuring 98% stock accuracy.•Conducted competitive analysis, providing insights that guided organizational priorities.•Coached and developed staff, setting objectives, conducting performance reviews, and offering regular feedback.•Coordinated department heads, scheduled meetings, and distributed reports to maintain informed operations.•Streamlined operations across multiple stores, enhancing efficiency and customer satisfaction.•Drove team performance through targeted coaching, elevating overall productivity.

Chandigarh Area, India

Coordinated inter-departmental meetings, ensuring seamless communication and timely report distribution.•Resolved customer grievances and escalated unresolved issues, enhancing customer satisfaction.•Collaborated with team members and clients to define business needs and functional requirements.•Handled consumer calls and web presentations, meeting customer requirements effectively.•Built and maintained relationships with key stakeholders, driving significant business opportunities.•Elevated client engagement through targeted communication strategies.•Pioneered digital transformation initiatives, modernizing client interaction platforms

Post Graduation Diploma, Information Technology And Business Analysis

Learnt how to: • Interpret collected business requirements from organizational areas so that they can be defined as functional systems.

Bachelor'S Degree, Information Technology