- Thorough screenings of passengers and luggage to ensure compliance with security regulations- Maintained a high level of attention to detail to identify prohibited items and mitigate security risks - Providing exceptional customer service, assisting passengers with inquiries and the ability to diffuse any conflicts that arises ensuring a smooth screening process- Working effectively under pressure in a fast-paced environment, ensuring timely processing of passengers

- Provided admin support, including managing schedules, organizing meetings, phone calls, customer inquiries and preparing reports- Maintained accurate records and handled confidential information with discretion- Assisted in the preparation of financial documents, invoicing and cash handling, receivable/payable using Inuit Quickbooks and Excel- Utilized Microsoft Office Suite to create and maintain spreadsheets, presentations, and other documents

- Provided mobility services to those in need by transferring the passenger in a wheelchair or golf cart upon arrival to their gate for boarding- Communicated with passengers for inquires on flight time, departure and the process of our services - Stocked Wheelchairs at designated area for easy access

- Developing client relationships, handled inquiries and resolved customers complaints - Exceeded sales target by 20% for quarterly sales- Monitored inventory levels and restocked items as necessary