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Project Lead / Development consultant with significant experience delivering New Service and Software developments encompassing Digital, Cloud technologies (Azure, AWS, ServiceNow ITBM/ITSM) and infrastructure application migrations. Expertise in DevOps/SaFe scrum delivery frameworks and applied structured methodologies (Agile, SDLC). Industry experience spans Oil & Gas, Investment and Retail Banking, Consultancy, Insurance, Market Data (Shell, Credit Suisse, Aberdeen Asset Management, Direct line Insurance, FCA, Royal Bank of Scotland, KPMG, Thomson Reuters)
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Development Lead / ConsultantShell Aug 2018 - Apr 2020ServiceNow ITBM (APM, DM, PPM RM and ITSM integration) SaaS Software Design, Development and Data migrations - Global Solution Delivery implementation of ServiceNow ITBM and integration with ITSM agile SaFe development practices (Mapping business requirements mapping to process, Design, Technical development, transformational change and adoption) and big data migrations from legacy toolsets (Apex, HPPPM/RM) and TBM Data Lake. Enterprise deployment to 12k+ users. -
M&A ConsultantAberdeen Standard Investments Apr 2018 - Sep 2018Consultant – Divestment Apr – Oct 2018Building delivery capability to meet business change, integration and transformation objectives by engaging internal stakeholders, and suppliers through RFP selection processes for application and infrastructure work packages.Consultant - Cloud Service transitionFinancial Conduct Authority (FSA)Jan – Feb 2018 (Short term contract)AWS automation CI/DI implementation and Service transition with emphasis on Security framework to support change and transformation process enablement. Built process capabilities allowing DevOps teams to build and support new developments using agile team framework. -
It ManagerShell Nov 2011 - Jan 2018London, United KingdomSHELL Programme Manager Nov 2014 – Jan 2018 (Global AWS/Azure cloud Implementations/migrations)Lead roles in global AWS & Azure programmes deploying in US/EU/Asia on design, delivery, migrations and service transition to support. Cloud platform developments included IaaS, PaaS, SaaS using in-house teams from architecture, security risk, cyber defence, access & identity management and ITIL service delivery operational teams and multiple vendors. Projects with SaFe scaled agile framework with DevOps scrum teams:• DevOps release / support operating model (TOM) delivered and implemented (end to process) for new Cloud in house support team• Amazon Web Services (AWS). End to End delivery including Security and Cyber defence tool sets. Development of automation deployment templates with embedded compliance policies used on platform stack components (IaaS & DB) in both private (hybrid) and public regions.• Azure Cloud public and hybrid Integration Platform that provided secure, reliable connectivity allowing any external Cloud solution suppliers to connect securely and to internal hosted on premise applications and hybrid Cloud services. Design included multiple security products (WAF, Barracuda NG advanced detection, Dumbala malware detection with feeds to Splunk to meet stringent Cyber defence/ Security requirements.• Cloud migrations have included global accessed application to Azure e.g. SAP Hana, PaaS (API, Web) and IaaS services and AWS IaaS, RDS services using automated VSTS application packaging and deployments Dec 2011 to Oct 2014 (Data centre imigrations)Project lead responsibility. Multi bundle DC consolidation and migration from existing to new data centres. Core infrastructure (Linux, Win, SAN) and application packaging / migrations with executive stakeholder and vendor management whilst maintaining strong programme governance and transparency on all aspects of multiple technical change work streams and third party ISP’s. -
Senior Software Project ManagerCredit Suisse Apr 2011 - Dec 2011Management of global application migrations (XP to Windows 7 and Server applications) and technology change to investment banking across all business product lines and global offices (e.g. Fixed Income, Front office) with strong project governance and transparency on all aspects of multiple technical change work streams ensuring that the agreed SDLC is followed and that all output as per quality plan delivered and appropriately maintained -
Senior Euc And Software Pm (Payments And Euc Applications)Rbs Aug 2001 - Jan 2008Senior PM / Programme management rolesROYAL BANK OF SCOTLAND Feb 2008 to Dec 2010Direct line / Churchill Insurance (Integration)Integration of EUC and Server application integration and migrations to a consolidated estate focusing on Oracle suite of systems and databases.Aug 2001 to Jan 2008RBS Global Transaction Services – (Payments Data Centre Transformation) Upgrade of two major 24x7 credit card data centre sites (£2.5bn weekly transactions), WAN topology (latency sensitive) redesign and migration to 32 third party suppliers using payment systems (TSYS, Bankline, Streamline, Chaps) including Server virtualisation and Storage consolidations. Multiple bundle suppliers RFP/RFI selection. The target infrastructure went live with zero impact to business, processes and transactions. -
.Net Technical Project ManagerKpmg Feb 2000 - Jul 2001Microsoft .NET solutions consultancy and strategy for implementations. New business architectural input in pre-sales bids documents as part of the bidding process analysed Requests for Tender etc., carrying out research into solutions and lining up technical experts in specific areasImplementation and testing of .Net technologies included Biztalk 2000 server solution based on a workflow solution for the Health Service. A proto type allowed users to buy/sell products with vendors.
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Frequently Asked Questions about Hark Dhillon
What is Hark Dhillon's role at the current company?
Hark Dhillon's current role is Project Lead at Shell.
What is Hark Dhillon's email address?
Hark Dhillon's email address is ha****@****rbs.com
What schools did Hark Dhillon attend?
Hark Dhillon attended University Of London, Certifications.
What skills is Hark Dhillon known for?
Hark Dhillon has skills like Agile Project Management, Business Analysis, Governance, It Service Management, Itil, Pmo, Prince2.
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