Harkanwal Kaur Email & Phone Number

- Improved loan processing efficiency by streamlining application procedures and documentation requirements.- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.- Experienced in collecting loan information.- Experienced in cash controls including taking payments.- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.- Committed to personal training and development to deliver the best borrowing experience to earn customers trust and loyalty.

- Provided Exceptional customer Service in a professional, empatheticand respectful manner.- Proactively engaged with clients in all areas and in the community,uncovering banking needs, providing help and advice, as well asidentifying sales.- Focused on client education and demonstration, leveragingtechnology to deliver a memorable client experience, drive sales,and retain business.- Responded to client-initiated contact, assisting them with a fullrange of financial transactions.- Actively listened and engaged clients in conversation to furtherunderstand their individual needs.- Proactively took ownership of resolving and preventing clientbanking problems- Cultivated and maintained relationships with partners to make themost of business opportunities and referrals

- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.-Increased customer retention rates through personalized follow-ups and timely resolution of concerns.-Managed incoming calls, providing prompt and accurate information to clients about products and services.-Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.

-Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.-Increased customer retention rates through personalized follow-ups and timely resolution of concerns.-Managed incoming calls, providing prompt and accurate information to clients about products and services.-Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.

Postgraduate Degree

Bachelor'S Degree