• Head of the Innovation Office at BlackRock, responsible for implementing and testing new innovative technologies for firm wide benefit, including the X Labs, which are an innovation acceleration lab • Actively engaged in the research and adoption of emerging technologies, ensuring their practical implementation throughout BlackRock to drive innovation and efficiency.• Served as an Executive Advisor to the BlackRock Infrastructure & Sustainability Funds, providing strategic insights that guide investment decisions in digital infrastructure and sustainability assets, enhancing portfolio performance and supporting sustainable growth.

• Held the position of Managing Director & Chief Operating Officer (COO), overseeing key organizational functions including Technology Platforms, Data & AI, Information Security, and Enterprise Services, encompassing the management of the Digital Workplace, Technology Infrastructure, Web Technology, Information Security, Enterprise Security, Real Estate, Facilities Management, Data Operations, Data Solutions, Data Engineering, and Artificial Intelligence Labs.• Tasked with leading Strategy, Transformation, Business Management, Operations, Business Relationship Management, and the oversight of the Project Management Office, ensuring alignment with organizational goals and efficiency in execution.• Managed substantial investment budgets, including an operational budget exceeding $1.3 billion and project-specific budgets ranging between $250 million to $500 million annually, directing resources to optimize outcomes and drive strategic initiatives.

• Spearheaded the introduction of innovative IT services, including machine learning and cloud technologies, as well as 'as a service' and managed service models, to deliver value to consumers.• Advanced the evolution of IT Services to facilitate cloud-based consumption or cloud-like services, enhancing cost flexibility and reducing time to value for consumers.• Formulated and executed strategic business transformations across the technology stack, encompassing Application Development, Application Maintenance, Data Center Infrastructure (including Facilities, Server, Storage, Network, OS, & Database), and IT Desktop Technology.• Directed the strategic outsourcing of Application Development & Application Maintenance services, achieving a targeted 30% cost reduction by meticulously defining the scope, managing the business case, and implementing effective governance with KPIs to oversee critical cost and risk elements.• Developed an internal Target Operating Model, achieving a 20% cost reduction and setting a roadmap for evolving into a world-class technology operation through significant automation, leveraging global capabilities, and adopting simplification and standardization strategies.• Led complex global outsourcing transactions and established partnerships with contract values exceeding $200 million.• Collaborated with external industry organizations to tap into innovation, gather lessons learned, and adopt market-leading business models from across the wider industry.

• Executed a Big Data technology strategy, emphasizing the utilization of market technology solutions alongside available data to generate business value and revenue opportunities.• Established Application Development guidelines through a partnership with the University of Waterloo, drawing on their mobile industry expertise to enable the development of Enterprise Applications with reduced costs and resource requirements.• Evaluated transformative technologies for their potential significant business impact, including conducting a Proof of Concept for Liquid Cooling in Data Centers, projected to decrease Operational Costs by 50%.

• Oversaw a substantial global budget, coordinated a matrix team, and managed external suppliers across the Americas, EMEA, and Asia Pacific regions.• Achieved a 30% financial improvement in Energy and Commodity Procurement by implementing advanced hedging strategies, utilizing data-driven analysis, and gaining a deeper understanding of cost drivers, which enhanced the company's ability to manage finances and risks effectively.• Held influential roles within the industry, including participation on Advisory Boards, direct collaborations with Boards of Directors, and leadership positions in NGOs and policy committees across ISO, the EU, the UK, and the US.• Served as the editor and a key contributor to the creation of The Green Grid’s Data Center Maturity Model, an award-winning global standard recognized for its role in enhancing cost and energy efficiency within technology.

• Directed a cross-functional team in the development of investment strategies for the Core Network, a primary revenue generator for BT, with annual earnings of approximately £8 billion.• Established governance and coordinated diverse functions of the organization to execute a strategy that achieved cost reductions, service enhancements, and improved customer experience, aligning with MSP standards.• Engaged with high-level stakeholders throughout the organization to secure agreement on a cohesive strategy, successfully leading a program to completion that had encountered multiple failures in previous attempts.

• Conducted in-depth analysis that was instrumental in securing BT Board approval for a £150M investment in BT's Data Centers, achieving consensus among 'C' level executives and Managing Directors.• Collaborated with McKinsey & Co. to devise a 5-Year Data Center Strategy, presenting the BT Executive Board with investment options totaling £800M.• Identified cost-saving opportunities, saving BT £300M, by demonstrating through detailed financial modeling and industry benchmarks that existing outsourcing contracts for Data Center and IT Services were priced above market rates.• Developed a 3-Year Go-To-Market Strategy for IT Products and Services in the U.S., forecasting revenues of $200M over the period.• Delivered presentations on strategy and thought leadership, and provided consulting services to key global customers, including some of BT's largest clients.