Harkishan Devani Email and Phone Number
Harkishan Devani personal email
- Valid
Experienced and energetic operations/team performance manager for the last 5 years in Auckland at a sales and marketing firm that specializes in outsourcing marketing and advertising in various sectors. Building and managing new teams to achieving maximum profitability nationwide. Created a challenging and positive working environment that saw staff count increase from 2 to 51 with expansion of multiple clients providing utilities services. Looking to apply my years of leadership knowledge and managerial skills to a new challenge.Key skills include Project management, Learning and development, Team building, Performance management, Organisational development and management, Client management, Design need-based training modules and delivery, HR management, Policies and Procedures management including compliance management.In my current role-Managing a group of managers and sales staff in a various business areas including new hire transition, coaching and mentoring for staff optimum performance and engagement, industry compliance and performance management to effectively deliver KPIs for industry-leading and highly recognised brand in NZ electricity/broadband industry-Handled organisational operations efficiently during employee shortage and maintain profitability of organisation-Consistently achieved and maintained performance as the top acquisition channel for Pulse energy, WISE prepay, Energyclubnz, Solarcity and Nova energy.-Develop, direct and endorse company policies and procedures and implement changes of company’s policies and procedures nationwide successfully-Organise and plan and represent the company at social and promotional functions, maintaining a high profile with current and prospective clients-Prepare, or arrange the presentation of reports, budgets and working align with the director to strategize clients requirements-Implement and maintain best practice, cost effective support functions that maximise profitability and sustainability.-Direct and set standards and professionalism of teams in different territories, ensuring a common goal achievement.-Manage and direct an effective managing style of management to ensure the compliance and policies of organisation and client are maintained.-Plan, Strategize and Direct Teams/Senior staff to improve operational processes to maintain ethical work environment.Received multiple awards in last 6 years including recognized by clients and awarded.
Focus Marketing Limited
View- Website:
- focusmarketing.co.nz
- Employees:
- 16
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General ManagerFocus Marketing Limited Oct 2020 - PresentAuckland, New Zealand- Provide effective leadership and Direction through professional man-management and encouragement of subordinates- Develop, direct and endorse company policies and procedures and implement changes of company’s policies and procedures nationwide successfully- Organise and plan and represent the company at social and promotional functions, maintaining a high profile with current and prospective clients- Carry out monthly performance reviews, coach and direct activities to achieve desired performance of all staff members- Prepare, or arrange the presentation of reports, budgets and working align with the director to strategize clients requirements to ensure that realistic, achievable proposals are submitted- Take accountability for some or all of the resources and other specialist operations- Develop and maintain high standards of operating procedures and work practices- Implement and maintain best practice, cost effective support functions that maximise profitability and sustainability- Direct and set standards and professionalism of teams in different territories, ensuring a common goal achievement- manage and direct an effective managing style of management to ensure the compliance and policies of organisation and client are maintained- Plan, Strategize and Direct Teams/Senior staff to improve operational processes to maintain ethical work environment- Implement regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained- Ensure that the company's objective relating to labour turnover and training is achieved or bettered- Make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions- Ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a brand reputation of company and clients -
Area Sales ManagerFocus Marketing Limited May 2018 - Oct 2020Christchurch, Canterbury, New Zealand-Plan and set sales targets for the territory-Direct and manage the development and implementation of sales and revenue strategies for the territory to meet targets and ensure that these strategies support employer’s overall retail and business plan objectives-Formulate, direct and implement sales and marketing strategies to promote the product/service to as many customers in the territory to generate leads and sales, thereby capturing and raising market share.-Create, manage and implement strategies to build and maintain brand image, customer loyalty, employer’s image and reputation with customers, and thereby also to increase consumption and sales revenue-Day-to-day management of sales team in the territory including conducting daily performance reviews and feedback sessions to ensure that the team is compliant and delivering on set KPIs-Hire, train and manage sales staff and ensure that they perform in compliance with professional and ethical code of conduct, policies and procedures-Organize and provide management with accurate and timely sales reports and forecasts.-Maintain, monitor and analyze sales records to spot trends and for performance review purposes.-Maintain accurate records of all pricings, sales activity and attendance reports submitted by representatives-Contribute to sales planning, budgeting and regular review of operations and resources-Highlight to management areas/processes for improvement, concern and business opportunity; and to recommend strategies to maintain competitive edge and ensure sustainability of business-Ensure all contracts entered on behalf of employer comply with sales and payment policy and procedures, particularly in relation to price, discounts and special offers-Adopt company’s philosophy of Better Customer Service in all dealings withcustomers, including maintaining high-level after-sales service and customer support-Monitor and evaluate staff work performance and raise issues to managementattention -
Sales Team ManagerFocus Marketing Limited Oct 2016 - May 2018Auckland, New Zealand• Day-to-day management of sales team.• Maintain minimum headcounts of representatives per day.• Manage daily team operations including work allocation/prioritization and queue monitoring• Planning for cross-skilling of team members and working closely with Process Champions to achieve the optimum team efficiencies• Manage roster to ensure maximum productivity while maintaining KPI’s and reducing cost where possible.• Create, plan and execute new sales and marketing strategies that will generate leads and sales, thereby raising market share and profile in market, and to meet weekly sales targets and Team Managers monthly KPIs.• Briefing and strategizing with management on regular basis, providing market analysis and update on competitor information.• Organize and provide management with accurate and timely sales reports and forecasts.• Maintain, monitor and analyze sales records to spot trends and for performance review purposes.• Maintain accurate records of all pricing, sales activity and attendance reports submitted by representatives.• To manage, groom and mentor new members in the sales team.• Contribute to sales planning, budgeting and regular review of operations and resources. • Assist representatives in the preparation of proposals and presentations to achieve efficiency and best practice. -
Senior Sales ConsultantFocus Marketing Limited Feb 2016 - Oct 2016Auckland, New Zealand• Day-to-day preparations foe sales team. • Identify and meet customer needs by selling product within allotted sales territory. The allotted area may be amended by the Team Manager from time to time.• Manage roster to ensure maximum productivity while maintaining KPI’s and reducing cost where possible.• Create, plan and execute new sales and marketing strategies that will generate leads and sales, thereby raising market share and profile in market, and to meet weekly sales targets and Team Managers monthly KPIs.• Briefing and strategizing with management on regular basis, providing market analysis and update on competitor information.• Maintain, monitor and analyze sales records to spot trends and for performance review purposes.• Submit accurate records of all pricings, sales activity and attendance reports representatives to team sales manager• Contribute to sales planning, budgeting• Highlight to management areas/processes for improvement, concern and business opportunity; and to recommend strategies to maintain competitive edge and ensure sustainability of business.• Ensure all contracts entered into on behalf of employer comply with sales and payment policy and procedures, particularly in relation to price, discounts and special offers. • Work with Office Manager to organize and ensure all contracts are written up and lodged no later than 10am on the next working day.• Arrange and prepare orders for delivery or installation of products, and make certain they are made in a time-efficient manner.• Adopt company’s philosophy of Better Customer Service in all dealings with customers, including maintaining high-level after-sales service and customer support.• Face to face market researching with existing and prospective customers around products they are currently using and potential recommendations.• Assist representatives in the preparation of proposals and presentations to achieve efficiency and best practice. -
Sales ConsultantFocus Marketing Limited Dec 2015 - Feb 2016Auckland, New Zealand• Achieving sales and customer acquisitions through the activity of door to door sales.• Identify and meet customer needs by selling product / service within allotted sales territory. The allotted area may be amended by the Team Manager from time to time.• Achieve sales target and KPI’s set out by FOCUS Management.• Perform reasonable duties requested from FOCUS Management• Ensure all FOCUS policies and procedures are adhered to.• Briefing and strategizing with management on regular basis, providing market analysis and update on competitor information.• Maintain accurate records of all pricings, sales activity.• Work with Sales Manager to organize and ensure all contracts are written up and lodged no later than 10am on the next working day.• Adopt company’s philosophy of Better Customer Service in all dealings with customers, including maintaining high-level after-sales service and customer support.• Attend all sales, staff and management meetings on time and as required.• Participate in out of town selling projects as scheduled by the Area sales Manager• Attend all employers’ promotional events to assist with prospecting and any other related duties.• Ensure compliance with occupational health and safety regulations.
Harkishan Devani Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Harkishan Devani
What company does Harkishan Devani work for?
Harkishan Devani works for Focus Marketing Limited
What is Harkishan Devani's role at the current company?
Harkishan Devani's current role is General Manager at Focus Marketing Ltd.
What is Harkishan Devani's email address?
Harkishan Devani's email address is de****@****hoo.com
What schools did Harkishan Devani attend?
Harkishan Devani attended University Of Newcastle.
Who are Harkishan Devani's colleagues?
Harkishan Devani's colleagues are Himtaj Singh Dhanoa, Denish Panchal, Pragnesh Patel, Pushpa Thapa, Mayur Sharma, Kiran Arul, Mahender Prabhakar.
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