Harleen Kaur Email and Phone Number

I am an experienced IT professional with over 7 years in system administration, software development, IT support, and application integration. My career spans diverse industries, including retail and manufacturing, where I’ve optimized IT operations and system integrations. Currently pursuing a Master of Technology in Software Engineering, I continue to refine my technical and leadership skills.I began my career with a Bachelor of Technology in Computer Science and Engineering, which provided a strong foundation in programming, data structures, and operating systems. My first professional role at Tata Consultancy Services (TCS) involved server management and automation, where I created PowerShell scripts that saved 15 hours of project time weekly.After TCS, I joined Khanna Paper Mills LTD, where I specialized in SAP systems and application integrations. I worked extensively with APIs, web services, and SAP ABAP to create custom solutions for business functions like sales and finance. This role strengthened my problem-solving abilities and my ability to support large-scale enterprise systems.I then moved to Kulwinder Singh Onkar Singh, where I gained further experience in SAP module management and cross-functional project execution. I supported enterprise applications and enhanced my leadership skills in project management.In 2023, I relocated to Melbourne and joined JB Hi-Fi as a Senior IT Associate. I manage critical systems such as POS and EFTPOS, troubleshoot payment system discrepancies, perform system health checks, and handle cloud-based services through Azure AD. Additionally, I developed SQL queries to optimize processes and improve operational efficiency.Key Skills:Programming: SQL (PL/SQL), Java, Python, JavaScript, SAP ABAPDatabase: SQL Server, MySQL, PostgreSQL, DB2Cloud: Microsoft Azure, AWS (basic)System Admin & Support: Server management (IDRAC, OMSA), POS/EFTPOS support, Azure AD, API managementTools: PowerShell, PL/SQL Developer, SAP IDE, ConnectWise, Quest Payment SystemDevelopment: SAP ABAP, Web Services, API Integrations, Module Pool ProgrammingProject Management: Cross-functional management, team leadership, IT project executionAchievements:Automated server configuration processes at TCS, saving 15 hours per week.Optimized POS and EFTPOS systems at JB Hi-Fi, ensuring system reliability.Enhanced cloud security and access management with Azure AD.Passionate about staying ahead in technology, I am committed to leveraging my diverse skills to drive IT innovation and support business growth.