• Identified prospects and solicited and cultivated support from the business sector to support general operations, exhibits, programs, events, and other museum activities.• Managed the Business Partner membership program (190+ members).• Formed and maintained strong and mutually beneficial relationships with business leaders.• Solicited gifts and grants from corporate foundations for annual giving and specific project support.• Handled most of the grant writing to small private foundations and larger federal government granting organizations.

• Support annual fund activities including planning and coordinating printing, production, segmentation, and mail house services for fall and spring mailings and requested follow-up mailings.• Manage the donor database, Blackbaud's Raiser's Edge, to process donations, generate acknowledgement letters, export mailing lists and donor reports, track solicitations, mailings, moves management activities, and donor and prospect follow-up.• Collaborate with Advancement Manager and Business Director to reconcile gift booking each month.• Conduct basic research and prepare individual and foundation donor and prospect profiles using iWave, AlumniFinder, and Foundation Directory.• Assist the Advancement Team in performing regular assessment of current foundation relationships and drafting all written marketing materials, including donor communications and website pages.• Coordinate logistics of public outreach and Advancement events including creating invitations, paper and e-mail, tracking RSVPS, and assisting with attendee follow-up.• Manage subscriber lists in email marketing software, Mailchimp, and assist with all outward facing communication.

• Oversaw the day-to-day operations of membership, including renewals, preparing new member collateral, and initiating special acquisition and retention activities.• Managed the Museum’s membership and donor database, Blackbaud's Raiser's Edge, and generated membership and gift reports with analysis as needed.• Oversaw the recording of gifts and prepared acknowledgements.• Maintained daily deposit records and generated daily, month-end, and year-end reports in order to reconcile with accounting staff. • Assisted leadership with annual appeal, development of department budgets, and planning special events. • Served as the primary champion of membership, extolling the values and benefits of membership both within the community and nationally.• Developed and implemented incentive programs to increase Visitor Services staff membership sales.

• Responsible for updating donor files and maintaining the integrity of the organization's database.• Processed daily gift entries and acknowledgements.• Created reports and completed data analysis for fundraising and membership programs.• Assured accuracy and timeliness of donor information and correspondence.• Responsible for answering phones, greeting the public, distributing daily mail, maintaining the organization's calendar, and representing the development department at requested events.

• Managed the processing of student financial aid applications (FAFSA). Evaluated which applications could be accepted and loaded into PeopleSoft; identified and corrected application problems and discrepancies ensuring compliance within Federal Title IV regulations.• Participated in federal verification of the FAFSA data to ensure accuracy of information of the data based on tax information and other data sources.• Ensured appropriate disbursement of financial aid to student accounts and resolved issues that arose. • Provided direct customer service as well as served as Financial Aid Administrator assisting staff with student-specific, in-depth questions, concerns, and issues.• Performed student needs analysis and financial aid packaging.• Implemented the institution’s Undergraduate and Graduate Satisfactory Academic Progress policy and managed the student appeal process.

• Coordinated the Student Counselor Aide (SCA) Program, including supervision, recruitment, hiring, training, scheduling, and evaluation of SCA’s.• Facilitated the coding, monitoring, and verifying of aid eligibility for students studying domestically away and abroad.• Assisted in the updating and distribution of office publications and consumer information.• Completed need statements from outside organizations that require confidential financial aid information.• Main point of contact at the financial aid office for students, parents, and others outside the University of Maine, providing direct customer service, answering questions, concerns, and issues.

Student employee in the Office of Student Employment, part of the Office of Student Financial Aid.