Harley Brown Email & Phone Number

I streamlined business processes by developing maintenance templates, quoting, and invoicing templates. I proactively created advertising material, including business cards, flyers for letterbox drops, and gift certificates.I performed administrative duties, including creating client profiles, data entry and client correspondence. I utilised Service Mate (links to Xero) to schedule work and generate supplier and customer quotes and invoices.

Cairns, Queensland, Australia

I mentored colleagues on alternative techniques and delivered training to increase skillset, efficiency, and confidence within the team. I identified and provided opportunity suggestions for marketing ideas and shop design.I managed small teams of up to seven staff, monitoring staff service quality, presentation, and communication.I conducted general administrative duties, including data entry and community engagement for sponsorships for local sports, charities, and organisations. I planned store upgrades and renovations with trade personnel.I provided personable customer service while creating quality haircuts to increase sales and elevate the customer experience by actively listening to identify client needs with current styling and product knowledge.

I provided personable customer service while creating quality haircuts to increase sales and elevate the customer experience by actively listening to identify client needs with current styling and product knowledge.I processed cash and EFTPOS transactions. Inventory management, including receiving stock, conducting stocktakes, and visual merchandising for maximum sales appeal.

Certificate Iii In Hairdressing

Central Queensland University

Certificate Ii In Business

Diploma Of Social Media Marketing