Harley D. Email & Phone Number

San Francisco, California

San Francisco Bay Area

• Certified Vision Screener• Drove Mobile Eye Clinic to and from sites.• Responsible for patient intake i.e. Medical History and Parental Consent forms via Salesforce.• Assisted on-site Optometrist with Full eye exam for children ages 3-5, including visual acuity tests, and dilation of pupils.• Responsible for forwarding exam results to child's Primary Care Physicians.• Handled compliance calls to parents to ensure the patients are wearing their glasses regularly as advised.• Ordered Glasses for students who received prescriptions on Mobile Eye Clinic, as well as delivering glasses directly to patient. • Completed Visual Acuity Testing for students with exceptionally high prescriptions, and risk for vision loss.

South San Francisco, Ca

• Responsible for submitting Daily Reports and Processing Expense Payment Vouchers.• Worked directly under data analysis team to extract checkpoint data, i.e, Delivery Preparation, problem shipments, and successful Delivery of parcels.• Collected information regarding any and all discrepancies with packages delivered from China to the US.• Processed and Verified Expense Payment vouchers billed by brokers and various freight forwarders.• Experience with Data programs such as Python and SQL (Standard Query Language)• Worked with US Customs Affairs.• Collected Power of Attorney from importer and exporters for shipments held, seized, or detained by US Customs.• Worked with various Brokers such as TNT and IBC customs to ensure all import and export comply with US Customs regulations.• Address Verification for US Import from China.

San Francisco Bay Area

Same day Delivery Service.• Worked in inbound and outbound• Responsible for consolidation of parcels delivered from various stores, i.e. Costco, Target, and Walgreens.• Worked with various contracted couriers to ensure safe and timely delivery of parcels to customers.• Data Entry through Google Docs.• Worked on Google Shopping Express (GSX) Mission Control, which dispatched and prepared parcels on routes for delivery.• Quality Assurance of all products and packaging to ensure customer satisfaction.• Worked with Perishables, i.e. Eggs, Milk, and Fruits.• Packaged Perishables in timely manor to ensure food safety procedures for customer satisfaction.

South San Francisco, Ca

• Specialized in Problematic Receipts.• Handled customer inquiries via email and telephone.• Minor experience with Zendesk.• Handled customer returns due to damages or defects.• Conflict Resolution with packages that may have been damaged or lost in transit.• Worked with UPS, Fed-Ex, USPS, and DHL.• Responsible for adjusting warehouse inventory accordingly.

• In charge of accurate and complete counts for warehouse/online inventory.• In charge of receiving palletized merchandise on a daily basis.• Physical counting of received merchandise.• Maintaining organization of accessory dept.• Works with International, and domestic shipping companies to ensure proper delivery of merchandise.• Ship out Customer Online orders in timely manor.• Ship and receive products from various vendors.• In charge of Quality Assurance for Products in the Warehouse, before products are delivered to customers.