Professional demeanor with Presentable AppearanceStrong English Skills both written and oral communicationThrive in high-pressure environmentsComprehensive customer service skillsProblem solverCompetent
Shopping Center Management Corporation - Sm City Bacoor
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Marketing Officer - Regional Admin And Mall OicShopping Center Management Corporation - Sm City BacoorCalabarzon, Philippines
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Marketing Officer - Regional Admin & Mall OicShopping Center Management Corporation - Sm City Bacoor Aug 2012 - PresentBacoor City, CaviteRegional Admin•Administrative task as a direct report to the Assistant Vice President of Marketing Communications Group handling 13 malls in South Luzon•Checking & Monitoring of documents such as Service Agreements, Budgets and alike•Monitoring of Advertising & Events/Activations of 13 malls in South Luzon•Handles organizational concerns, reports and implementation of special projectsMall OIC•Events Management- Facilitates preparation of needed logistics - Communication on other departments and third party- Monitoring and implementation •Advertising- Coordination with advertising agency and tenants regarding ad and promo material- Coordination with companies, villages and other institution regarding distribution of tenant ads.- Facilitates distribution of tenant ad supplements, local newspapers to tenants.- Ensures proper implementation of advertising efforts•Promotions- Preparation and Application of DTI - Facilitate distribution of prizes to winners - Monitoring of redemption booth and promo girls- Coordination with the tenants for other requirements•Administrative- Ensures systematic filing of marketing documents and materials- Monitoring of billings due to suppliers/ organizers to ensure timely payment through Accounting
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(Mall) Marketing Officer - Sm City RosarioShopping Center Management Corporation Jan 2012 - Jul 2012Rosario, Cavite•Events Management- Facilitates preparation of needed logistics - Communication on other departments and third party- Monitoring and implementation •Advertising- Coordination with advertising agency and tenants regarding ad and promo material- Coordination with companies, villages and other institution regarding distribution of tenant ads.- Facilitates distribution of tenant ad supplements, local newspapers to tenants.- Ensures proper implementation of advertising efforts•Promotions- Preparation and Application of DTI - Facilitate distribution of prizes to winners - Monitoring of redemption booth and promo girls- Coordination with the tenants for other requirements•Administrative- Ensures systematic filing of marketing documents and materials- Monitoring of billings due to suppliers/ organizers to ensure timely payment through Accounting
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Billing ConsultantTeleperformance Philippines Jun 2011 - Dec 2011Pasay City, Metro Manila•Answers inquiries about customers billing (Mobile, Cable TV, Landline, Internet Service) and escalation of requests to the correct department.•Resolves problems by clarifying issues on the product; researching and exploring answers and alternative solutions on the database; implementing solutions; escalating unresolved problems.•Fulfills requests such as providing rebates on the customer’s bill, mobile roaming, and mobile minor technical troubleshooting.•Sells additional (Mobile, Cable TV, Landline, Internet Service) plan by recognizing opportunities to up-sell accounts; explaining new features.
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Proof Reader / Account AssistantNew Directions Inc. Apr 2010 - Apr 2011Makati City, Metro Manila•Assisting of Account Executives and Graphic Artists on revising advertising layouts•Assisting clients request on their campaign requests by communicating details/revisions to the Account Executives and Graphic Artists•Writes copy for creative layouts and advertorial •Proof read all advertising materials before printing or releasing•Research on the new advertising trends, layouts and campaigns•Filing of tear sheets and other clerical task
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Customer Service RepresentativeTeleperformance Philippines May 2009 - Dec 2009Parañaque, Metro Manila•Answers inquiries about Adobe Software by clarifying needed information; researching and providing information.•Resolves problems by clarifying issues on the product; researching and exploring answers and alternative solutions on the database; implementing solutions; escalating unresolved problems.•Fulfills requests such as unlocking, lost pin, install/uninstall software by clarifying desired information; completing transactions; forwarding requests.•Sells additional Adobe Software by recognizing opportunities to up-sell accounts; explaining new features.•Maintains call center database by entering information.•Updates job knowledge by participating in educational opportunities.
Harley Legaspi Education Details
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Lyceum Of The Philippines University, Intramuros ManilaMass Communication Specialized In Broadcasting
Frequently Asked Questions about Harley Legaspi
What company does Harley Legaspi work for?
Harley Legaspi works for Shopping Center Management Corporation - Sm City Bacoor
What is Harley Legaspi's role at the current company?
Harley Legaspi's current role is Marketing Officer - Regional Admin and Mall OIC.
What schools did Harley Legaspi attend?
Harley Legaspi attended Lyceum Of The Philippines University, Intramuros Manila.
What are some of Harley Legaspi's interests?
Harley Legaspi has interest in Children, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.
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